RIDEGURU
On my daughter's (age 25) phone, she, my wife and I took a 15 minute Uber ride. I noticed some F bombs coming from the music that was playing. I patiently waited for the song to change but then the next rap song had overtly filthy lyrics.... using every expletive with every body part, overtly abusing women, etc. etc. (and I'm no prude with obscenities). I toughed it out for a couple more songs but then couldn't stand it..
I leaned forward and politely asked the driver if she thought that this was appropriate stuff to be playing to her customers........her response was in a plainly rude voice..."I drive 60 people a day and I can't cater the music to everyone's personal taste. So don't ask me to change it....."
Before I could reply, my daughter chimed in and berated me for saying anything and apologized to the driver......(later she said she was afraid of a poor rating from the driver)
Something is not right with this picture......Am I off base here? What if we'd had a young child with us??
Comments
If it was Uber we have to rate you pretty quickly and cannot change the rating. However the passenger doesnt have to rate right away. Give it 10 min then rate driver your rating is all ready in then. I would assume that driver would be an idiot to rate a passenger low for something as minor as changing music. Although in your case your driver seemed like an idiot. I have play list and always check with my rider what they prefer. If they dont care I put something on that doesnt have foul language or abusive lyrics. Sometimes younger passengers request their type of music and it is awful but I have common sense not to play that type of music when certain passengers are in my car. If something comes on that I know has language. I quickly turn it off if there is a child or older adult and apologize. Its rare that happens but it did once. A passenger responded "no big deal my child has heard worse". I try to keep my music with clean version although most of it is(occassiona…
Read more...
If it was Uber we have to rate you pretty quickly and cannot change the rating. However the passenger doesnt have to rate right away. Give it 10 min then rate driver your rating is all ready in then. I would assume that driver would be an idiot to rate a passenger low for something as minor as changing music. Although in your case your driver seemed like an idiot. I have play list and always check with my rider what they prefer. If they dont care I put something on that doesnt have foul language or abusive lyrics. Sometimes younger passengers request their type of music and it is awful but I have common sense not to play that type of music when certain passengers are in my car. If something comes on that I know has language. I quickly turn it off if there is a child or older adult and apologize. Its rare that happens but it did once. A passenger responded "no big deal my child has heard worse". I try to keep my music with clean version although most of it is(occassionaly one or two slip by me:)
The worst thing that has happened is I asked my 21 yr old daughter to make me a play list for her age group. Back in my day songs may have had sexual meaning but didnt come right out with the words. My rider was a young man in his early 20's nicely dressed, well spoken, polite, and respectful. I asked if Hip Hop was ok? He replied sure thats fine. I wanted to crawl under the car with some of the lyrics that were coming out of these singers mouth. Needless to say when I ask my younger riders I ask specifically if they like A, B, C songs before I put them on. I wanted to strangle my daughter I was never so uncomfortable. Thankfully he didnt complain. My daughters choice in music is a disgrace. She was brought up on Rock dont know where/when she went wrong:)
Read less...
Feeling that way is totally normal and I'm very surprised she would have been playing that and you have every right and expectation to ask her to change it or turn it off entirely...
I'm going to assume that your response was because you waited too long to say anything (happens to me all the time) and so you were ruder than you would have been had you asked when you first heard it but lecturing her like that was definitely rude and I'm not surprised by her or your daughter's reaction. Lecturing a stranger never goes well.
The same thing happened to me last week. During a ten minute ride, the driver played gangsta rap. Every other word out of the rapper's mouth was the so-called insulting N word. Now I don't know if this was done because the driver was black and I'm an old white guy, but the driver wasn't otherwise very communicative and the whole thing seemed racist to me. If there was an N in the car, it certainly was not me.
W
During the ride. Just ask the dude to turn the music off. That’s a reasonable request as a customer. I suppose you could explain your concern, but rather than trying to explain, it’s probably just easier to have him turn it off. That can be for various reasons, say you wanna talk to your kids, wanna make a phone call, etc
After the ride? Make sure to leave a comment and feedback. These things will get back to the driver eventually. This doesn’t help you for you directly but maybe you’ll save some other parents‘grief in protecting their little one’s ears.
Just like those people you seen in public places, you have to stare them down, huff and puff, give that disappointed look and a sigh, and walk off
This isn’t just a rideshare problem. It happens everywhere.
Like at restaurants when you bring your children in and they have the news on, talking about airplane crashes and murders in the Bronx....
Yeah, but the driver cannot see you as they have the back towards you. LOL. Try again.
I read a study once that Rap/heavy metal are both big nopes for drivers to play in their car. In fact the music that steadily ranked highest that most people could enjoy was Jack Johnson - quite the opposite haha
I think its unprofessional. I always ask Pax what they would like to listen to. If they request something, they get it. If they don't care, I put on news or one of those pop stations.
You are definitely not off base. I take Ubers when I am traveling with my small child and I would never let them play music like that. Most drivers are actually very courteous on catering to your musical preferences or at least turning the music off. I am surprised your driver responded so rudely to you, you do have the ability to rate the driver as well so I would think she would have been nervous about a bad rating from your end!
I wish you could have left a bad review of this driver for being unprofessional (I am guessing your daughter left 5 stars) but I am sure if she acts this way with other customers it will come back to bite her.
The driver is a tool. Report her. Civility and common decency are all but gone in the US. 2 Timothy 3: 1-5