RIDEGURU
Hello, do any of you know a Lyft (and probably also Uber) driver named Teresa who was driving in San Francisco, CA on Saturday night (December 7, 2019) and then went to Belmont, CA after (thank you, FindMyPhone)? I left my cell phone in her car, and Lyft has been awful in its inability to contact her and let her know she has my phone in her car. COULD YOU PLEASE REFER HER TO THIS POST? I really need my phone - it's incredibly critical I get it back immediately. Any help you can provide is greatly appreciated. The only remaining option Lyft has provided me is to file a police report, and I'd really rather not send the police to harass this poor woman (who, for all I know, might never open the app again. Not that Lyft cares . . .).
Driver: Teresa in Belmont - Help!
Posted 4 years, 11 months ago
Posted In
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Posted By
kevygrl9
Driver
Ride Apprentice
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Comments
The only other suggestion I can give you but its a long shot is there is s You Tuber (Uber Tuber) from LA that does rideshare videos. You can try posting something on his YT Channel as I believe he is from LA or his FB group. YT Channel is "The Rideshare Professor". It cant hurt. I assume he has a big following in LA. He has lots of subs. I am in Philadelphia sorry I cannot be of anymore help.
I would try posting something on FB ask people to share the post. It will reach a bigger crowd. How did you get in touch with Lyft? If you email them it is probably being read by AI or their CS reps in another country. Go to Twitter and post. They tend to do something when someone post issues on there. They dont want the public (their riders) to think they dont handle things appropriately. They usually answer fairly quickly. Another option is to see if there is a Lyft Hub near you. If there is one you can get to that is another option. Have you called them? If all these suggestions fail I think you will have to go to police as one of these suggestions should help. If all this fails you can post again here and Ill try to see if I cant get in touch with them somehow. I have found a way to get in touch with an English speaking representative here in the states. If it still works.