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Cant make app work on my phone

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 Posted 5 years, 2 months ago

I have downloaded Uber on my Samsung phone but when I try to use it says I cannot connect with Uber check my connection and I do and everything is fine but it still does not work.


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     5 years ago

    Did you give Uber app all the permissions when you installed it?  Maybe you blocked features like WiFi and GPS upon install. 

    I’m an iPhone user so I’m not sure if I know what I’m talking about. 

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    1026 Rider Guru
     5 years ago

    Check out this newsroom post which may help you to troubleshoot the problem. Most likely you will need to reach out to Uber through the link in the post to get your issue resolved.