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Drivers, what could I have done in this situation? See my situation below

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urbea97
1 Rider
 Posted 4 years ago

I ordered an Uber XL the female driver showed up in a mini van. She had a five year old in the front seat. The second row of seats had two car seats in them. She did not attempt to move them. My dad and myself sat in two of the open seats, my older brother sat in the other seat, my one younger brother sat in my dads lap, and my other younger brother had to sit on the floor. This was the first time we Ubered, I tried asking her to move the car seats but she did not speak english and I really didn't know what else to do so I just ended up taking the ride as it was only ten minutes down the road. What should I do about rating her and should I report her to Uber? 

Comments

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    momof4
    8199 Rider Driver
     4 years ago

    I understand this was your 1st ride,  were unsure what to do, and driver didnt speak English but you could've canceled ride and ordered another Uber. If you got charged a cancel fee you would just send message to Uber and they wouldve gave you a credit.

    I would not give her 5 stars as she put you all in  danger, she isnt supposed to have her child with her, and she shouldn't of had those car seats taking up rider seats. It's great she has car seats for riders but she needs to move them when older people who dont need them get in. There are several issues here. I would give 2 stars as some of this is your fault for getting in there and taking that ride.  I get it was awkward, your first time, and she didnt speak English but safety first. Maybe she doesnt understand Uber rules but its her responsibility to find out what they are before she started driving. I would report to Uber though, just wrong on so many levels. 

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      LG-PA
      810 Driver
       4 years ago

      Agree, worth reporting 100%

      if one passes a permit and license test should also be able to understand some basic English. Claiming ignorance will not go far when breaking federal rules. 

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      urbea97
      OP 1 Rider
       4 years ago

      Ok thank you for your response I will make sure to report to Uber.