How many riders and passengers can be on a UberPool?
The Guru Take
In most scenarios, 2 pickups with max 2 passengers each. For a total of 4.
In terms of total number of passengers, it is up to the capacity of the vehicle, of course. UberX cars (under UberPool) can fit up to 4 passengers, but if the driver has an SUV, they can be classified for 6.
For UberPools, riders are permitted to bring a friend, so each pickup can have 2 passengers. This means any UberPool ride can have max of 2 pickups for 4-passenger cars and 3 pickups for 6-passenger cars.
Regardless of the capacity, no UberPool rides can have more than 3 pickups.
When requesting pool one has to specify number of riders, driver confirms that at pick up on the screen. This enables the system to plan as to whether driver can pick up another couple or only a single passenger.
I had the happen to me. Rider requested pool for 1, but there were two of them at pick up.
I tried changing to two (system told me to make the rider add the second passenger (their friend)
it is $0.11 more for their friend, so I see why rider stated 1 initially vs. 2. (a lot of money - understandable), eventually she changed to 2, and almost immediately got an add-on passenger for a couple, since system figured I should have 2 more seats available. But for example if the same cheap passenger #1 requested pool for 2 but showed up with 3, and I did not force her to change, my next stop for the couple would not enable me to pick them up. SO it is driver's responsibility to ensure number of riders getting in matches the number Uber was told will get in the car. the screen to change number of riders is right in front during pick up.
Occasionally I may have 2 separate passengers already in the car, pool up to my next pool pick up, to find party of 4 who requested a pool, I roll down window and tell them basically I can't fit 10 pounds of passengers into my 5 pound car. I also ask them if they selected pool? knowing already they did and tried to cheat system. I ask them how many passengers they put in during request? (knowing they put in for 2 as system wuld not even let you pool as an option if you have 4 passengers in the single party. (because it would no longe be a pool if you r party of 4 took up all seats) of course the passenger claims they put in 2. Anyway I ask them to cancel, they do not want to cancel because they do not want to get hit with $3.75.
The point for me talking to them is not only to educate them, but to also milk time, so if they do not want to cancel themselves, by time I am done talking to them 2 minutes are up and I just hit NO SHOW and cancell myself, so I can collect my fee. Last thing I need is to drive to them for 5-10 minutes and not even get the NO SHOW fee, because the cheap asses were to cheap to book regular pool.
I do not do many pool rides anymore because of this hassle and dealing too much with cheap asses who request pool, do not tip (for most part), drag my ratings down (I bet the other two passengers in my car already would leave a lower rating because it too longer) and then cheapskates try to beat the system even further by trying to save $0.11 by not declaring all people in their party, find another driver :)
Oh yes all that on top of Uber paying drivers less per mile and minute for doing a pool ride vs. regular. So more work (more hassle) = less pay - makes total sense :)