RIDEGURU
Is it true Uber ignores the rating if the reason provided is to do with Pricing or GPS issues?
Posted 6 years, 11 months ago
Posted In
Ask a RideGuru
Questions from riders and drivers answered by our Ride Gurus and Rideshare Experts
Posted By
CrazyCrayons
146
Ride Apprentice
Popular Links
- Maximum Ridesharing Profits
- Fare Estimator
- Rideshare 101
- Sign up for UberAd
- Sign up for Uber EatsAd
- Sign up for Lyft - $5 offAd
Hot Forum Topics
The Guru Take
Called "Ratings Protection."
Yes. This is true. It is a part of Uber's initiative called, "180 Days of Change," to improve the company.
When a rider gives a bad rating for something out of your control, such as price or issues with the Uber app, the rating is removed and not added to the overall rating. Uber believes this is a more accurate reflection of your driving and service.
-
If a rider rates a trip under 5 stars, they’ll be asked to provide a reason why.
-
If the reason is something out of your control, like price or GPS issues, the rating will be excluded from your overall rating.
ippei
1202
Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
Comments
Day 39. Huge data breach.
Day 40. Total cover up
Day 80. They finally admit of the breach.
so much for their damn change
See, the problem about this initiative is that Uber doesn't mention if this was a change for the better or a change for more corruption.