RIDEGURU
I had a driver say he was arriving in four minutes. I got on the elevator. Before I got to the first floor I got a notification he had arrived and then an immediate cancellation. I later got an email that the driver cancelled because I wasn't following health and safety precautions. I couldn't get a response as to what I was getting a complaint about since I never saw the driver. To top it off, they told me to reschedule and the price was now $16 higher than the first ride. Bait and switch. Poor customer service.
Lyft driver cancelling
Posted 4 years, 3 months ago
Posted In
Angry Riders
Driver from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
webalow
3
Driver
Ride Apprentice
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Comments
Good and Bad people in all jobs - still , that sucks!
The dude must have realized there was surge in effect. I hope you didn't get the same a**hole driver when you booked it again.
Covid seems to provide all the excuses in the world for some shameless people.
That is nuts.