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Never ending a trip - How do drivers think they can get away?

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38 Rider
 Posted 5 years, 8 months ago

So this really does happen?  How do drivers think they can get away with this?


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    1072 Rider Driver
     5 years ago

    You know that in order to close out a ride, you need to travel a minimum distance, right?  I've traveled to pick someone up in heavy traffic, only to find that they're going 2 blocks.  (downtown city blocks)  When you try to close out the ride, it asks why you want to cancel because it doesn't see you as having moved anywhere.  The only thing we can do is travel another few blocks and try again.  I can see where drivers could forget to close out if they immediately got a ping on another network and had a lng haul run.  I've almost done it, and my intentions certainly weren't malicious.

    (despite all the posters here who assume that all drivers are unscrupulous thieves)

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    1202 Rider Driver Guru
     5 years ago
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     5 years ago

    This happened to me once too! I was dropped off after a few blocks while on vacation in NYC and the driver then drove all the way back to NJ while keeping my tab running. I got a massive bill in the end. I got my money back but of course only after going back and forth with Uber's lousy support for a few days.

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    275 Rider
     5 years ago

    If you want to restore faith in Uber drivers, think this.

    Maybe the driver's phone battery died and he couldn't complete the trip.

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      810 Driver
       5 years ago

      does not the passenger get a ping when driver ends (drops passeenger off)?

      If passenegr is out of the car and sees the driver did not end the trip, could not the passenegeer at that time end / cancel the ride themselves?

      Dead battery unlikely, drivers have chargers, forgetting possibly, but poor reception is a frequesnt one