×
Post New Topic

Pax requested pool ride but showed up with 3 people

{{ ratingSum }}
dracomalfoy
203 Driver
 Posted 4 years, 8 months ago

I know pool only allows a pax to request 2 spots max in a car but this person has 3 people and played dumb saying she didn't know. It is pretty obvious when booking a ride, anyways is there an easy way to change this ride over to a normal uber ride?

Comments

    {{ ratingSum }}
    ippei
    1202 Rider Driver Guru
     4 years ago

    No, this isn't allowed.  It's even in the Uber's guidelines to decline passengers who show up with too many passengers.

    This applies to cases when the pax shows up with two but didn't specify it in advance.  This is because Uber's algorithm is trying to figure out the route for subsequent pickups.  Imagine if you let two people on but you ended up picking up a few more exceeding the capacity. (though, in reality, UberPool usually stops for 2 pickups, so two plus two should fit in an UberX.)

    {{ ratingSum }}
    johnblotter
    97 Rider Driver
     4 years ago

    Make the passenger cancel the ride and order an UberX - they should know better.

    {{ ratingSum }}
    wanderingbritt
    1
     4 years ago

    Ive had people order pool rides and put only 1 pax but then show up with 2 jsut to avoid paying the $1 fee. Cheap jerks.

    {{ ratingSum }}
    Chelly
    88
     4 years ago

    I never get this - Uber X is so cheap as is!! Why try to scam your driver for a pool ride?

    {{ ratingSum }}
    breakingbread
    273 Rider Driver
     4 years ago

    There is no way to change it after the ride has been requested but you shouldnt pick them up - they are just trying to take advantage of you.