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Uber passengers in Australia and New Zealand will get banned from the app if their rating drops below 4 stars

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ippei
1201 Driver Rider Guru
 Posted 1 year, 2 months ago

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Are you a good passenger?  Is your rating below 4.0?

Excerpts:

Uber riders in Australia and New Zealand whose rating on the app falls below four stars could be banned from the ride-hailing app for six months, the company announced this week. Uber drivers rate their passengers after a ride a is complete. The highest possible score is five stars.

The change is meant to help improve passenger behavior, Susan Anderson, general director of Uber in Australia and New Zealandtold news outlets. Anderson said examples of bad behavior include passengers not arriving at their pick-up spots on-time and choosing pick-up locations in unsafe areas.

Uber riders would typically have a rating under 4 stars if they had received multiple one-star reviews from drivers, said Anderson.

"These are the small percentage of riders who are persistently not treating drivers with respect," Anderson told the Australian news outlet, Channel Seven.

Full article: https://www.businessinsider.com/uber-riders-in-australia-and-new-zealand-to-be-banned-for-low-rating-2018-9

Comments

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    RacRay79
    138 Driver
     1 year ago

    This is dumb.  Unlike drivers, riders can just open up new accounts under different information, like emails, etc.  No background check, registration, license plate, or other identifiable info.

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      KSkon
      51
       1 year ago

      You are part right.  I agree for the most part, but one information they do have on them is the phone numbers.  Everyone is associated with a cell phone number, and if that gets banned, you are in trouble.

      I suppose you can go ride with Lyft.  Then worst case, you can buy a burner phone at a convenience store.

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    cacocay
    15 Driver Driver
     6 months ago

    Uber needs to run a background check for the riders every year by uploading their ID ,SSN and also an application on the rider's account entering their DOB in order to keep the drivers and the business safe against those unsafe riders threaten the Uber safety .Uber riders must be over +18 years old making sure that miner child are not allowed to be on Uber rides alone without having an escort such as  parents in order to avoid those " unaccompanied minors "  .I don't know  Why Uber does nothing about "unaccompanied minors " ordering Uber ?????????It doesn't make sense at all  It's against the law they must be over +18 years old making sure that miner child are not allowed to be on Uber rides alone without having an escort such as  parents in order to avoid those " unaccompanied minors ". Uber and LYFT say they don’t want minors using the service.  However I think they’re just blowing smoke as the...

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    Uber needs to run a background check for the riders every year by uploading their ID ,SSN and also an application on the rider's account entering their DOB in order to keep the drivers and the business safe against those unsafe riders threaten the Uber safety .Uber riders must be over +18 years old making sure that miner child are not allowed to be on Uber rides alone without having an escort such as  parents in order to avoid those " unaccompanied minors "  .I don't know  Why Uber does nothing about "unaccompanied minors " ordering Uber ?????????It doesn't make sense at all  It's against the law they must be over +18 years old making sure that miner child are not allowed to be on Uber rides alone without having an escort such as  parents in order to avoid those " unaccompanied minors ". Uber and LYFT say they don’t want minors using the service.  However I think they’re just blowing smoke as they know a ton of their revenue is from rides to and from high schools and what not.  If Uber and also Lyft really wanted this to be resolved they would flag these accounts and stop them from using the service.  Not sure if they even reach out to account holder letting them know a driver reported them for minors using their account.  Uber and Lyft should be the one regulating this not driver that get paid little money for this job.


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    KillaBeez
    31
     1 year ago

    OOOHHHH< SNAP.  I am in trouble.

    The question is when can I be re-activated?

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      dShaperoMDM
      112
       1 year ago

      I was going to say you deserve it, but I do wonder how you'd get out of your timeout.  You are a paying customer, so I'd imagine it's like a probation period.