Is it true that Lyft drivers can ban passengers?
The Guru Take
Sort of. 3-star rating can block riders.
Lyft drivers cannot directly ban passengers from using Lyft. However, they can file a complaint with Lyft, which in turn can ban the passenger. These are, of course, handled on a case-by-case basis.
There is also another rule in place When a driver rates a passenger 3 stars or below, he or she will never be matched up with that user (passenger) again.