Is it true that Lyft drivers can ban passengers?
The Guru Take
Sort of. 3-star rating can block riders.
Lyft drivers cannot directly ban passengers from using Lyft. However, they can file a complaint with Lyft, which in turn can ban the passenger. These are, of course, handled on a case-by-case basis.
There is also another rule in place When a driver rates a passenger 3 stars or below, he or she will never be matched up with that user (passenger) again.
ippei
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Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC
Comments
Uber also has similar mechanisms, right? At least how they don't match up a-hole riders with good (highly rated) drivers.