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This is starting to become a problem in many areas. Uber drivers are more and more staffed by people who has no idea what customer service is about. Those who are just in it to make a quick buck, have a sense of entitlement, and don’t care about riders at all.
This is a byproduct of Uber and how easy it is for “anyone” to become a driver. We pushed all the dedicated service-oriented professional drivers. And it is a shame.
You should definitely argue the Cleaning Fee. There are a lot of scams around that. Search this site for more info on cleaning scams
maybe if we do this for one year...maybe we will be done with nut allergies forever. LOL.
Wait, this isn't CNN, is it? CCN? So it's the fake fake news site?
"Uber driver sparks concern" is pretty much how every Uber article starts.
Let's give Dara and his sleazes credit. We all know Uber's revenue had been artificially lowered by setting of super low rates. What if they jack up those rates to taxi prices?
You may argue competition but in the US market, it's only Lyft. They'd also love to raises prices too.
Too volatile with not much upside.
Think the risks. The rise of autonomous vehicles, rising competition looming from google and various automakers, uncertain legal situations, competition from foreign countries, e.g. Didi, 99, Ola, etc.,
Easily copied business model. Nothing proprietary. No patents.
"you are lost, aren't you?"
"Oh, no... Just need to get my bearings is all. Probably just missed a turn somewhere."
You make it sound like they are a dog taht need to be fed.
I thought someone did go to jail for obstruction of justice. Probably some hired lackey.
I was going to say you deserve it, but I do wonder how you'd get out of your timeout. You are a paying customer, so I'd imagine it's like a probation period.
That jokes doesn't even work anymore because the rideshare market is now full of those rental scooters and rent-by-the-minute bicycles.
Never heard of one. I feel like they wouldn't make much money that way.
I think suburbs and rural areas are places local taxis hold strong.
but the author claims no credit and does not ask for anything... it mustbe a real hater of the rideshares.
Maybe the point is that you cannot rent from Hertz or Enterprise to drive them for rideshares.
So, GetAround, with partnership with Uber, enables you to do it wtithout your own car. There's value in that.
The man has never driven a car in his life. AV technology is completely non-relevant to him.
So those expections only occur when the driver cannot pick up a fare on the other side, right? or else they may end up making money. For example, if they have the outbound passenger pay the return tolls, and they end up picking up someone on the other side?
One of those tolls would be a pure profit for the driver, and in my opinion illegal. Yes, charging your client on something you didn't incur is illegal.
Why is that one-star?
Comm Ave and Clarendon is like the most affluent area of the city. There is no way she cared to save a dollar. My guess is that it was an honest mistake.
Did you see this?
New York Could Become First Major U.S. City to Cap Uber and Similar Vehicles
What about this solution. Drivers also get to specify what he or she wants. Temperature, music, whether chatting is allowed or not. Uber can match you up with them or just display these preferences on the app.
Is that too much?