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What is Lyft doing right that Uber is not?

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RichBernetto
41
 Posted 1 month ago

Comments

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    bett
    34 Rider
     3 weeks ago

    Lyft seems to have better transparency but Uber is just everywhere so I still take Uber.

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    breakingbread
    266 Rider Driver
     3 weeks ago

    Well, from a driver perspective, Lyft is way better to interact with than the black hole of Uber's support team.

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    lionfool
    236 Rider Driver
     1 month ago

    Well, they definitely have the PR thing better figured out than Uber... Although Uber is not as bad now as before TK got booted.

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    AsStibelDude
    654 Driver
     1 month ago

    Well, if you are talking to the company in general and nothing to do with covid, yeah, Lyft is less distracted and focused on providing transportation.  Many agree that it shows.

    Their pricing is a lot more stable and they are not trigger happy around surge pricing. As a driver I definitely notice this.  I heard that this is due to their algorithm is not as advanced as Uber's, but I think it's less greed. 

    You'd think I'd like Uber as a driver for more surges, but customers aren't stupid either.

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    ryanLarson
    50
     1 month ago

    I thought they were getting destroyed since the beginning of the pandemic.  They don't have LyftEats, so I don't know how they are making any money.

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      BenRosen
      82 Driver
       1 month ago

      They did ay off 17% of employees back in April.  Their stock plummeted but seems to be back close to the pre-pandemic time.  It looks like they will survive the downturn.

      PS. I just learned how to spell "plumetted" I mean "plummetted".  I mean "plummeted."