RIDEGURU
What is Lyft doing right that Uber is not?
Posted 3 years, 8 months ago
Posted In
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Posted By
RichBernetto
41
Ride Apprentice
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Comments
Lyft seems to have better transparency but Uber is just everywhere so I still take Uber.
Well, from a driver perspective, Lyft is way better to interact with than the black hole of Uber's support team.
Well, they definitely have the PR thing better figured out than Uber... Although Uber is not as bad now as before TK got booted.
Well, if you are talking to the company in general and nothing to do with covid, yeah, Lyft is less distracted and focused on providing transportation. Many agree that it shows.
Their pricing is a lot more stable and they are not trigger happy around surge pricing. As a driver I definitely notice this. I heard that this is due to their algorithm is not as advanced as Uber's, but I think it's less greed.
You'd think I'd like Uber as a driver for more surges, but customers aren't stupid either.
I thought they were getting destroyed since the beginning of the pandemic. They don't have LyftEats, so I don't know how they are making any money.
They did ay off 17% of employees back in April. Their stock plummeted but seems to be back close to the pre-pandemic time. It looks like they will survive the downturn.
PS. I just learned how to spell "plumetted" I mean "plummetted". I mean "plummeted."