Ask a Ride Guru

Meet the Ride Gurus

Ippei Takahashi

Uber Driver, CEO of TaxiFareFinder and Unleashed, LLC

Chris Hawes

CTO of RideGuru, tech expert & enthusiast

Lilly Kenyon

RideGuru market data & operations expert

Felicia Dodge

Multimedia Guru

RideGuru Team

Harry Campbell

The Rideshare Guy

Jared Hoffa

Your Rideshare Questions, Answered

Have a question about rideshares or taxis? Ask the Ride Gurus!

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  I requested an UberX but an SUV showed up. Will be charged for an UberXL?

  Posted by JudgeItoh 207 6 years, 10 months ago   (3 comments)   1 guru answer

  I asked the driver and the guy said I am fine.  Not sure what that means.  I only had my …

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  Can I get an Uber ride for 2 to 3 passengers?

  Posted by cContino77 153 6 years, 10 months ago   (0 comments)   1 guru answer

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  I left my phone on Lyft! What do I do? Nope, I can't even contact the driver.

  Posted by AngieKM169 120 Rider 6 years, 10 months ago   (0 comments)   1 guru answer

  How do I report lost items when it's my phone?!  I know I am supposed to use the app to …

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  If I have a package will my LYFT driver deliver it?

  Posted by sidney01 9 Rider 7 years, 8 months ago   (5 comments)   2 guru answers

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  How do i contact a fellow passenger? like a co-rider on an UberPool or LyftLine?

  Posted by ChrisNorway1 57 6 years, 10 months ago   (5 comments)   2 guru answers

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  Can you count on getting a uber or lyft driver at 5am?

  Posted by Vbaan 9 Rider 7 years, 8 months ago   (6 comments)   1 guru answer

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  moving question

  Posted by SiennaAnnCrumb 6 6 years ago   (3 comments)   1 guru answer

  i am wondering if uber would allow me to use it for moving from syracuse new york to malone new …

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  Can I split my Uber fare into two credit cards (both mine)?

  Posted by johnblotter 97 Rider Driver 6 years, 10 months ago   (5 comments)   1 guru answer

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  What is the background check involve at Uber?

  Posted by Anonymous 3460 Rider Driver Driver 7 years, 9 months ago   (0 comments)   1 guru answer

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  Can Uber drivers see the star ratings I give?

  Posted by Anonymous 3460 Rider Driver Driver 6 years, 11 months ago   (0 comments)   1 guru answer

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