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Uber drivers are always on the go, literally. Their job is to drive around and help people get to their destinations quickly and safely. With any job, questions always come up. Unfortunately for Uber drivers, Uber can be very difficult to get ahold of when you have a question or issue.
Uber does have in app support and a dedicated hotline just for drivers but these two routes don’t always do the trick. Sometimes the best way to get help is in person, which is why Uber also offers Greenlight Hubs. The hubs offer in person support to drivers at offices across the country.
Uber’s Greenlight Hubs are a combination of a help desk and DMV, created to help drivers through a mirage of obstacles. These offices may be a variety of sizes. Depending on location they may be large with several reps known as “hubs.” They may also be small and kiosk like known as “spots.” Location and need dictate what the Greenlight center will look like and how it will function. Drivers can find help at the Greenlight hubs for anything from setting up direct deposit, vehicle requirements, background checks, and boosting your earnings.
A big benefit of a Greenlight rep is you can discuss your problems in person rather than relying on over the phone conversations, which can be very frustrating. In some locations, the Greenlight Hub may also be a spot for where drivers can go for their vehicle inspection. The hours vary depending on the location of the hub (see below), and there are now dozens open all over the United States. You can find them in Boston, Chicago, Denver, Houston, L.A., New York City, Philadelphia, Phoenix, San Francisco, Washington D.C., and more. We have highlighted the hours and locations of the top hub spots but for a complete list click here.
Saugus Greenlight Hub
168 Broadway
Saugus, MA 01906
Monday–Friday: 9 a.m.–5:30 p.m.
Uber Sprint Spot — Westgate Mall in Brockton
200 Westgate Dr.
Monday–Friday: 10 a.m.–3 p.m.
Providence Greenlight Hub
539 Smith St.
Providence, RI
Monday–Friday: 10 a.m.–4 p.m.
Uber Sprint Spot — Tewksbury
345 Main St
Tewksbury, MA 01876
Wednesday–Friday: 10 a.m.–6 p.m.
Chicago Greenlight — North Side (Rogers Park)
1425A W. Morse Ave
Chicago, Illinois 60626
Monday–Friday: 9 a.m.–5 p.m.
Chicago Greenlight — Downtown (North Ave)
1401 W North Ave
Chicago, Illinois 60642
Monday-Saturday: 9 a.m.–5 p.m. (7 p.m on Tuesday)
Chicago Greenlight — Southside (Pullman)
853 W 115th St
Chicago, Illinois 60643
Monday–Friday: 9 a.m.–5 p.m.
Denver Greenlight Hub — Montbello
4665A Paris St
Denver, Colorado 80239
Monday, Tuesday, Thursday, Friday: 9:30 a.m. – 6 p.m.
Wed: 9:30 a.m. – 4:45 p.m.
Sat: 10 a.m. – 2:30 p.m.
Central Houston Greenlight Hub
5714 Star Lane
Houston, TX 77057
Monday - Thursday: 9 a.m.–6 p.m.
Fri: 9 a.m.–5 p.m.
Sat: 9 a.m.–2 p.m.
North Houston Greenlight Hub
15135 North Fwy, Suite 150
Houston TX 77090
Monday-Friday: 10 a.m.–6 p.m.
Katy Uber Sprint Spot
20220 Katy Fwy, Suite B
Katy, TX 77449
Monday-Friday: 10 a.m.–6 p.m.
Uber Greenlight Hub — Redondo Beach
2400 Marine Ave, Suite 100
Redondo Beach, CA 90278
Monday-Friday: 9:30 a.m.–5 p.m.
Uber Greenlight Spot — West Los Angeles
1633 Purdue Ave
Los Angeles, CA 90025
Monday-Friday: 9 a.m.–4:30 p.m.
Uber Greenlight Spot at Residence Inn — Downtown Long Beach
600 Queensway Drive
Long Beach, CA 90802
Monday-Friday: 9 a.m.–5 p.m.
Uber Greenlight Spot at Sears Auto Center — Downey
600 Stonewood St
Downey, CA 90241
Monday-Friday: 9 a.m.–5 p.m.
Uber Greenlight Hub — Santa Ana
2102 N Tustin Ave
Santa Ana, CA 92705
Monday-Friday: 10 a.m.–5:30 p.m.
Uber Greenlight Spot at Sears Auto Center — Rancho Cucamonga
8250 Day Creek Blvd
Rancho Cucamonga, CA 91739
Monday-Wednesday: 9 a.m.–4:30 p.m.
Uber Greenlight Spot at Sears Auto Center — West Covina
610 S Sunset Ave
West Covina, CA 91790
Monday-Friday: 9 a.m.–4:30 p.m.
Queens Greenlight Hub — Long Island City
31-00 47th Avenue, First Floor of the Falchi Building
Long Island City, New York 11101
Monday-Sunday: 10 a.m.–5 p.m.
Bronx Greenlight Hub — Crotona Park
961 East 174th Street, New Horizons Shopping Mall
Bronx, New York 10460
Monday-Sunday: 10 a.m.–5 p.m.
Brooklyn Greenlight Hub
1028 Franklin Ave
Brooklyn, NY 11225
Monday-Friday: 10 a.m.–5 p.m.
Philadelphia Greenlight Hub
7821 Bartram Avenue
Philadelphia, Pennsylvania 19153
Monday-Friday: 10 a.m.–5 p.m.
Uber Greenlight Hub
1414 W Broadway Rd #119
Tempe, AZ, 85282
Monday-Wednesday and Friday: 10 a.m.–5 p.m.
Thursday: 10 a.m.–2 p.m.
Greenlight San Francisco — Daly City
950 John Daly Blvd
Daly City, California 94015
Monday-Friday: 10 a.m.–6 p.m.
Saturday: 10 a.m.–2 p.m.
Greenlight San Jose — Foxworthy Avenue
1084 Foxworthy Avenue
San Jose, California 95118
Monday-Friday: 10 a.m.–6 p.m.
Saturday: 10 a.m.–2 p.m.
Greenlight Oakland — Edgewater
8000 Edgewater Drive
Oakland, California 94621
Monday-Friday: 10 a.m.–6 p.m.
Saturday: 10 a.m.–2 p.m.
Uber Greenlight Hub — Washington, DC
3921 Minnesota Ave NE
Washington, D.C.
Monday-Friday: 10 a.m.–6 p.m.
Uber Greenlight Spot — Tysons Corner, VA
Sprint – 8311 Leesburg Pike
Vienna, VA
Monday-Friday: 10 a.m.–6 p.m.
Uber Greenlight Spot — Takoma Park, MD
Sprint – 1141 University Blvd. E
Takoma Park, MD
Monday-Friday: 10 a.m.–6 p.m.
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