RIDEGURU
1. Always rate 1 star
2. Always comment the car smelled, driver was reckless, speeded, ran a red light
3. Make sue [sic] they don' t [sic] have a dash cam cuz they can hit you back and have you cut
4. If you got trash put it on the seat or floor and take a pic
5. Tell them the driver talked relegion or politics and offended you even after you ask them to stop
6. Tell them the driver smelled horrible and could not speak English.
7. Tell thm [sic] that the driver took you out of the way, they never follow the apps directions so you get you money back
8. Use a friends account and have them show they never took the ride cuz geo never left campus
Comments
The only reason crap like this persist is because rideshare companies like Uber and Lyft *always* believe passengers, and give no credit (or respect) to drivers. Al a passenger has to do is whine about something and their fare is refunded, no questions asked, and without input, rebuttal, or presentation of evidence by drivers. I've had claims made against me, and even though I had dashcam evidence proving my innocence, Uber didn't want to hear my side, because it was easier to svoid confrontation, refund monies paid, and penalize me without question.
What amazes me most is how these companies think that the riders are the key to their business, when in reality, they benefit much, much more from the efforts of their drivers.
A recent article on BusinessInsider claimed that the average amount spent on rideshare in the local market was $55 per month to Uber, and $53 per month to Lyft. In comparison, THIS WEEK ALONE, with me working just 17 hrs on the Uber platform, Uber made $187 off of my efforts. Riders aren't the key to profitability, keeping your drivers happy is.
See, I know driver recruitment costs so much you'd think they'd work on driver retention. However, they don't. They are so busy trying to keep passengers happy and away from their competitors that the drivers end up taking the backseat. (pun intended.)
I heard from an analyst who tracks this that there are actually reasons for this. It's because Uber dominates the market. Pretty much all rideshare drivers are signed up for Uber, and as much as they complain about Uber, they stick with them, as long as they are driving. In other words, in most markets Uber drivers don't have a choice. and even if they did, they always keep Uber app going. You know why... to get the most fares and maximize the income.
Truth: Passengers have a choice. Drivers do not. Uber needs to keep passengers happy. Not Drivers.
The issue of profitability runs deeper than just driver retention. Passengers do have a choice, and in many cases, that choice is based on price and availability of drivers. If Uber pisses me off, I turn off their app and drive exclusively for Lyft. Fewer drivers on the road means increasing surge, and passengers moving their business to Lyft. In that case, Uber loses both a passenger and a driver.
Beyond that, drivers are capable of doing immeasurable damage to Uber in the form of passenger conversation. How many times have passengers asked you about the difference between Uber and Lyft? "Which do you prefer?" I hear that question often, and if Uber is screwing their drivers, I make sure the passengers hear about it. Mad driver = really bad stories about Uber, resulting in passengers moving to Lyft and losses that negate all the BS feel good Uber ads on TV, etc. Also, Uber forgets that not only are we drivers, we're also riders …
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The issue of profitability runs deeper than just driver retention. Passengers do have a choice, and in many cases, that choice is based on price and availability of drivers. If Uber pisses me off, I turn off their app and drive exclusively for Lyft. Fewer drivers on the road means increasing surge, and passengers moving their business to Lyft. In that case, Uber loses both a passenger and a driver.
Beyond that, drivers are capable of doing immeasurable damage to Uber in the form of passenger conversation. How many times have passengers asked you about the difference between Uber and Lyft? "Which do you prefer?" I hear that question often, and if Uber is screwing their drivers, I make sure the passengers hear about it. Mad driver = really bad stories about Uber, resulting in passengers moving to Lyft and losses that negate all the BS feel good Uber ads on TV, etc. Also, Uber forgets that not only are we drivers, we're also riders on occasion, and I'd sooner feed business to Lyft than help Uber profit. We may be drivers, but we also have families, some of whom use rideshare on occassion. Have you ever talked to your family and griped about Uber? Again, unhappy drivers = horrible advertising for Uber, resulting in more Uber losses.
In the end, Uber needs to decide what they value more... $12.50 /wk from a passenger desperate for transportation, or $175 /wk from a driver who can go from co-worker to professional competition in the time it takes to close an app.
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Remember Juno, they tried so hard to be in it for the drivers. Lower commission rates and stock in the company, yet they failed or were taken over by Gett who x'd all the stock options and low commission rates. In other words this model sadly failed. Are there other companies who have successfully catered to Drivers?
Paying drivers fairly isn't the problem, it's their deluded pricing structure that tries to increase profits by lowering their rates and cutting driver earnings.
If the city bus system is losing money, they don't lower the bus fare, they INCREASE it. WTF is Uber and Lyft thinking?
They're cutting their own throats and sucking drivers down a black hole in a game of one upsmanship vs. Lyft. If either of these companies had half a freakin' clue, they'd increase their rates 25% and move into the black before trying to IPO next year.
Arg. that is true. Something like 50% of Uber drivers quit after one year, but they are quitting for other reasons. not because they found another company to drive for.
This is called a "Hack". It has become synonymous with theft.
The new Uber app shows how many "1" stars you have received in the last 500.
I have received three. Since my total rating is 4.91, how can this be?
I'm thinking these cretins received bad grades in school and it's their turn to give out the grades.
Yo, this is my blast to you.
I wonder how often these work? The way I have seen prioritze the riders over drivers in terms of conflict resolutions, I'd imagine it works with a decent percentage. That's sad.
The problem about Uber driving is that it's guilty until proven innocent.
I got into a fender bender with Lyft while I had a client in the car. This automatically prompted my deactivation. They said all accidents will be reviewed and I wouldn't be able to drive until the investigation was complete. Kind of bullcrap, because it wasn't even my fault. The police wasn't even called to make a report, but the guy reported it.
kudos to not letting those 1-star raters down. I get a handful of them too, and there's no way to avoid them. Some people are just not sympathetic of things that are outside of the driver's control.
I am sure some jerks do make these claims to get free things. I see them in retail and restaurants, where people make claims against the stores. I didn't realize this was happening in taxis and rideshares.
What I find fascinating is how this is being shared with others. Like this person is proud of it.
but the author claims no credit and does not ask for anything... it mustbe a real hater of the rideshares.
maybe taxi drivers. LOL.
Maybe the person thought it was funny?
Trashy AF.
A part of me wonders if all the spelling mistakes and trashiness are intentional. Carefully created by someone very smart. A good troll.
People do crap like this. I know people that take full advantage of store return policies. Buy a jacket. Wear it out a few times. Return it for full refund. They think they are being so smart. They don't realize that the rest of us know you can do that, too, but we choose not to because we are decent people.
Crying wolf. this will indeed ruin it for everyone else. not only the drivers who were victims, but also passengers who have real complaints.
How would doing these get you free rides?
Oh, you mean complain to Uber afterwards? Wow, that's awful.
The last point makes this obvious that this was created by some dumb college kid. Just wait till mommy and daddy cut you off and your driving for Uber/Lyft trying to make rent. I hope Karma gets you real good then.
No, I haven't seen this, and that's total BS. Where are these being posted?
LEARN TO WRITE PROPER ENGLISH! I couldn't even get through this whole list.
LOL. I kep wondering what PUTTIN was all about. Putting Green?
Russian meddling.
Is this really a thing? This is horrific. A blasphemy. This makes me an angry. What kinda evil spirit is creating and handing this we out. Is this a joke.
TO THE JERK OFF WITH NO BALLS TO SHOW HIS PIMPLED FACE WHO GETS GANGBANGED DAILY AND GLADLY PAYS FOR IT., YOUR A FIVE STAR SCUMBAG WHO S FATHER SHOULD HAVE SHOT HIS LOAD ELSEWHERE.