How do I revise the historical ratings I have given my riders? I have learned later that they do not deserve the original ratings.
As Uber and Lyft drivers, how do I change the past ratings of passengers?
Yes, you can modify the passenger ratings after the fact. You may want to do this if you made a mistake or something else has happened since the trip that made you want to change it.
Here’s how you do it in the Uber Driver app.
- Uber App →
- Earnings →
- Select a trip (or a passenger) you have issues with
- Tap Help →
- Issue with a Rider →
- I want to Change my Rating for a Rider
Then you can modify the ratings and leave a reason why you wanted to change it.