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Big Issue With New App. Cant see info on trips, cant get paid

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momof4
8199 Rider Driver
 Posted 4 years, 2 months ago

I was reading today that some drivers in other states havent been able to see how much they made on their trips. They are not being paid either. I cashed out for last night this morning when I read this. No problem. Just headed out picked up my 1st .5 mile trip (so annoying) but hey maybe they tipped. I dont know what I made on trip let alone if I got a tip.  App not working as other drivers said. It shows you made 1 trip then few minutes later a red note comes up that there is a problem. The note also states "dont worry trip info and amounts are safe". Thats a load off my mind Uber said "it's safe" as you all know we can trust Uber. WTH Other drivers are complaining its been 4 days no pay. Some drivers called Uber they are being told they are "working on it" but dont know when it will be fixed. This is so rediculous. 

This happened a few months ago it took almost 7 days to get my pay. Then it happened again 2 weeks later although that only lasted 32 hrs. 

Anyone else having issues? I am driving in Philadelphia and Bucks County.

Comments

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    RedANT
    1072 Rider Driver
     4 years ago

    A little bird told me that the problem is nationwide. 

    Yo'd think that making sure that drivers get paid would be a priority, but it seems like their new logo is all they're focusing on. 

    Sad.

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    joeyj
    423 Rider Driver
     4 years ago

    Yes. And for some reason I have a hard time believing this is a mistake or a "bug". I do not trust uber enough for that...

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      momof4
      OP 8199 Rider Driver
       4 years ago  (edited 4 years ago)

      I dont think it is. This happened a few months back slso. Although ladt time you could see your trips. I now can see my trip info from last night but cannot cash out. Made more than I thought so that helped but doesnt help that my 7 phones on my acct. may be shut off and 140.00 to turn back on. I am sure t mobile will not care that Uber didnt pay me. Ladt time this happened lost 2 days driving didnt have to drive. Lets face it they dont care about drivers because a whole new crew will sign up to take our place. There plan is to get rid of us anyway.

      So wish every driver would turn off their apps.  The Wednesday before Thanksgiving was extremely crazy busy. Here in Philly it was insane the amount of riders who needed rides. People were walking home from bars as they couldnt get an Uber, Lyft, or cab. Whole city surged until after 3am. People were begging me to cancel my rides and take them home for cash. My phone was non stop going off while I had riders.  It did not stop 27…

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      I dont think it is. This happened a few months back slso. Although ladt time you could see your trips. I now can see my trip info from last night but cannot cash out. Made more than I thought so that helped but doesnt help that my 7 phones on my acct. may be shut off and 140.00 to turn back on. I am sure t mobile will not care that Uber didnt pay me. Ladt time this happened lost 2 days driving didnt have to drive. Lets face it they dont care about drivers because a whole new crew will sign up to take our place. There plan is to get rid of us anyway.

      So wish every driver would turn off their apps.  The Wednesday before Thanksgiving was extremely crazy busy. Here in Philly it was insane the amount of riders who needed rides. People were walking home from bars as they couldnt get an Uber, Lyft, or cab. Whole city surged until after 3am. People were begging me to cancel my rides and take them home for cash. My phone was non stop going off while I had riders.  It did not stop 27 rides one after another. Talk about cherry picking your rides. Lol I accepted what I could. Nevervseen it like that again on any holiday not even New Years Eve. It's hard to not go on knowing what kind of money you make on a night like that. Aside ftom the fact you need the money. Uber knows that. Would be nice though.😊 I am going to guess we are not seeing our money until "payday" which I think they changed the day until following day. How convenient, they chsnge the day and now there are issues. I guess Dara and his stooges had to get paid. You know they got their paycheck.

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        joeyj
        423 Rider Driver
         4 years ago

        Yup I'm sure they got their direct deposit right on time, and maybe sold a few shares to buy that new boat too.

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    outpost9
    4 Driver
     4 years ago  (edited 4 years ago)
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    JenniferLane
    13
     4 years ago

    It was definitely happening here in Florida when I drove over the weekend. Two days later I had my pay figures and I was able to cash out, thank goodness. Hopefully it's all fixed now -???? I haven't driven since Saturday so I don't know.

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      momof4
      OP 8199 Rider Driver
       4 years ago

      It was fixed in Philadelphia by early Sunday morning. Uber is giving free instant pays for the week. Big deal saving drivers .50 for all rhe aggravation they caused. People had no $ to drive, pay bills etc.. Just more proof Uber doesnt care about their drivers. From what I've heard it was happening everywhere. Happy its fixed for now,  until the next time.