RIDEGURU
I'm honored that Lyft is reading my articles.
https://therideshareguy.com/lyft-plays-hardball-in-new-york-city/
I feel honored, Lyft communications directors response to me is below!
Posted 5 years, 4 months ago
Posted In
Rideshare News
News, media buzz around the industry, cool images, and more. Share them here, and discuss with others in the rideshare industry, including Uber drivers, passengers, journalists, and rideshare companies.
Posted By
Sergio Avedian (Uberserge)
1300
Rider
Driver
Ride Apprentice from Los Angeles, CA
Blogger, Podcaster, Active Rideshare Driver/Coach
Active Uber/Lyft driver in Los Angeles, contributing writer for Rideguru and RSG (The Rideshare Guy), podcaster, rideshare driver coach, independent consultant to rideshare and tech companies.
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Comments
Hey Serge, Lyft trying to school you? Lol Congrats! At least they reached out and offered to talk to you. Uber wouldn't come down off their high horse to interact with drivers:) Dara too good for that. You going to contact C Macklin? You need to go for it and make the contact.
Lyft could benefit by meeting with you & a few drivers. When has Uber or Lyft ever attempted to reach out to the drivers? You know the people who make the money for them, deal with the passengers day in and day out, know the real issues & problems. CEO's & their minions are intelligent enough to run these big companies but don't always have common sense or a clue what really goes on on or what is really needed. Oh wait Dastardly Dara does he "played" uber driver for a few hours. Do they care or is it all about how much $ they can stuff in their bank accounts? Makes you wonder.
How does Lyft not realize if they met with drivers, heard what our frustrations …
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Hey Serge, Lyft trying to school you? Lol Congrats! At least they reached out and offered to talk to you. Uber wouldn't come down off their high horse to interact with drivers:) Dara too good for that. You going to contact C Macklin? You need to go for it and make the contact.
Lyft could benefit by meeting with you & a few drivers. When has Uber or Lyft ever attempted to reach out to the drivers? You know the people who make the money for them, deal with the passengers day in and day out, know the real issues & problems. CEO's & their minions are intelligent enough to run these big companies but don't always have common sense or a clue what really goes on on or what is really needed. Oh wait Dastardly Dara does he "played" uber driver for a few hours. Do they care or is it all about how much $ they can stuff in their bank accounts? Makes you wonder.
How does Lyft not realize if they met with drivers, heard what our frustrations are, and tweaked a few things they could get the drivers respect & loyalty. Why not win the drivers over, get them on their side? If drivers were heard, given a little respect, we could all leave Uber:) Leave Uber driverless. That would be so awesome. Drivers could easily influence riders to dump Uber. Riders are not loyal to one company anymore. They just want a fair price and decent driver. I am not happy with Uber but Lyft just follows in their footsteps. Step the hell out of the Uber's shadow. Step up and bury Uber. I guess some companies dont mind being 2nd or in another companies shadow. Fix things, make changes, let drivers know they are appreciated. Everybody hates Dastardly Dara. You really dont hear of Lyfts CEO being hated:) I just dont get it. Raise rates for riders 15% at first & then 15/20% a few months down the line. They will pay it. Riders are hooked, its convenient, and they have come to depend on it. They will pay the increases. Increase drivers rates to what they were 2/3 yrs ago, make riders sign up on app with valid gov. issued ID & no fake names, and be transparent not sneaky, and hire some decent CS reps for when drivers have issues. Most drivers would be happy with these changes as most dont want to be employees. They wouldn't even have to give those small $10/$12 incentives. I would love to stick with one Company but which one? They are both the same. Different name, different logo, but just about everything else is the same. I had hopes for Lyft but they have faded:) Lyft needs to invite drivers to the table and they need to hear us. Its all up to you Serge! You have to go for it. Speak up. Hey you still going to answer my texts now that you are a big star? Better not see you in Lyft commercials. Lol Congrats again!!! Happy for you.🙂
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I will always be the drivers advocate, I will always respond. I'm appreciative about all that has come my way, I will keep fighting. I'm just trying to get the truth heard.
I know you will. Lyft is just as bad as Uber. They just hide behind Uber. Let Uber take all the crap when they are no better & do the same thing. They both treat the drivers the same way. One of them could've pulled ahead of the other in their little race to the top. All they had to do was raise the rates. They think riders are loyal that they prefer one or the other companies. Maybe years ago but now riders compare rates. Whoever is cheaper gets the request. Drivers could easily influence rider to use just Uber or Lyft both companies too stupid to see that.
It's really getting old. I was going to hang in until January. I start a new project but was hoping to still drive a day or 2 per week. Just getting tired of all the BS. This Uber Pro is doing nothing but forcing me (a non employee, an IC) to take rides I dont want. Uber then punishes me by knocking me off the app only to enter my password again & pick what car I am driving. How is this possi…
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I know you will. Lyft is just as bad as Uber. They just hide behind Uber. Let Uber take all the crap when they are no better & do the same thing. They both treat the drivers the same way. One of them could've pulled ahead of the other in their little race to the top. All they had to do was raise the rates. They think riders are loyal that they prefer one or the other companies. Maybe years ago but now riders compare rates. Whoever is cheaper gets the request. Drivers could easily influence rider to use just Uber or Lyft both companies too stupid to see that.
It's really getting old. I was going to hang in until January. I start a new project but was hoping to still drive a day or 2 per week. Just getting tired of all the BS. This Uber Pro is doing nothing but forcing me (a non employee, an IC) to take rides I dont want. Uber then punishes me by knocking me off the app only to enter my password again & pick what car I am driving. How is this possible I dont work for them? Why should I be forced to accept request 20 min away, rider ratings below a 4.5, fake names, or the same request 3, 4, 5X (if I deny it the 1st time i am not accepting the 2nd, 3rd, or 4th time)? I dont even want to log onto Uber anymore. Actually they log me out about 25X per day now. You should invite both company CEO's Dara and the Lyft CEO (sorry dont know his name) to come speak with you on National TV. Anything goes as far as questions. They wouldn't have the b@!!$. Run with this. Put the pressure on. Maybe Uber and Lyft will both lose and you can be the one to take them down:) Can you text me tomorrow I have a question or 2 for you. It will take less than 5 min. I know you are a busy star now but hopefully you dont forget the little people and still have a few moments. Lol Congrats again!
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I’m going to the Los Angeles city council meeting regarding rideshare in LA tomorrow morning but I’ll text or call you on my way back, sometime in the afternoon your time. No worries, there’s still 24 hours in a day.
Its not important no rush. If you are busy there is always another day. It can wait:) Good Luck with the meeting!
I sent him my private number, told him I would be happy to speak to him. I doubt they'll call. Read their responses, none of it makes sense. Here's my two cents worth regarding utilization rates and supply demand issues. Why didn't they take this action befire TLC came down with these regulations, they say it's not retalliation, why now then?
You notice in their response they only mention our utilization rates. Lyft's utilization rates and the driver's are vwry different. Then they shouldn't have oversaturated the market they're literally admitting that the utilitazion rates for drivers are low, who told them to put eight cars at every corner it also debunks their argument that the lower the rates the busier the driver will be that would only be the case if there was a limited number of drivers.
Ever worried they will deactivate you for making a stink?
Fight the good fight, let the chips fall where they may. It may be an interesting lawsuit though. I'm not dependent on their 60 cents a mile to feed my family.
I see what Lyft is trying to say, but their stance is heavily arguable. They make it sound pretty but st the end of the day, they are trying to play with the supply and demand to their advantage. They’re bullying the drivers and messing with free market.
Do you notice their answers only mention our utilization rates, meaning Lyft's, not the driver utilization rates. Then they shouldn't have oversaturated the market they're literally admitting that the utilitazion rates for drivers are low who told them to put eight cars at every corner it also debunks their argument that the lower the rates the busier the driver will be that would only be the case if there was a limited number of drivers. Therefor, higher utilization rates for the driver and more income.
Big time! 😎
Did you read those responses does any of that make any sense