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Lyft employee: “Hell yes. I definitely looked at my friends’ rider history and looked at what drivers said about them. I never got in trouble.”

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chawes
749 Rider Guru
 Posted 2 years, 10 months ago

Lyft employees have been spying on riders. Looks like Uber's evilness is catching on.

https://techcrunch.com/2018/01/25/lyft-god-view/

Comments

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    SmittenKitten
    2041 Rider
     2 years ago

    Will these Tech Companies not learn?

    Remember the FitBit apology?  The company tracking people's sex behaviors and patterns at night?

    https://www.forbes.com/sites/kashmirhill/2011/07/05/fitbit-moves-quickly-after-users-sex-stats-exposed/#339a43814327

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    kstark77
    100
     2 years ago

    Very much reminds me of the infamous blog post by Susan Fowler on her life at Uber.

    Reflecting On One Very, Very Strange Year At Uber

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    tabby
    172 Rider
     2 years ago

    The problem is these employees have this power in the first place. You can't expect an average joe employee to simply not use whatever power he/she has.

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      ant
      122 Rider
       2 years ago

      Right... this is on lyft IMO

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    ShamedJames
    97
     2 years ago

    Calm the eff down everyone.  There is no HIPPA on transactions captured by Lyft, right?  Is this REALLY that big of a deal?  Sure, privacy and all that, but can't literally every other company where the data isn't protected by HIPPA has employees that can view all the rows in the database?

    • Amazon customer service rep that can pull up purchasing history of individuals?  Of course.
    • Planet Fitness manager that pulls up how often the member has visited the gym?  Check!
    • Christmas Card Printers.  Their employees can see all of our photos and transactions.  Yep.
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      jknobson77
      94
       2 years ago

      This is exactly the problem with these tech companies.  They don't know what to do with the power they have.  Yes, you actually make a good point that hundreds of CSRs at Amazon can look at your purchasing behaviors, which arguably violates your privacy.  Then again, Lyft and Apple with its GPS are tracking people's eact locations.  That, I feel, crosses the line a bit.

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      StuffinMuffin
      843 Driver Rider
       2 years ago

      Yeah, but what about these?  There's no way this is legit.  Legal? I have no idea.  Not a lawyer.

      • Amazon AWS Cloud workers looking at your files.
      • Google Photos viewing all of your family photos.
      • Apple iCcloud folks viewing celebrity personal photos.  (oooh, this happened, didn't it?)
      • DropBox employees looking at your tax records.
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    Peterthebull
    140
     2 years ago

    So much for anonymous reviews.  

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      CaptainChampion
      128
       2 years ago

      Is that what this employee was doing?  Checking driver reviews and making fun of the dude?

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    potter731
    14 Rider
     2 years ago

    Lyft has a God View too? I am starting to think that maybe Lyft is jsut as bad as Uber but they are just better at covering their tracks...

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      jknobson77
      94
       2 years ago

      They are all people.  You know how we all talk about drivers working for multiple companies like Uber and Lyft?  Back-office employees are the same people.  One can claim Lyft has better culture and values and all that, but at the end of the day, some 23 year old brat would do something stupid trying ot impress his friends.

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    RPaulson
    558 Driver
     2 years ago

    This was just yesterday.  Fitness app reveals SECRET US MILITARY LOCATIONS

    http://money.cnn.com/2018/01/29/technology/strava-privacy-data-exposed/

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    brownbear
    599 Rider
     2 years ago

    icky

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    joeyj
    423 Driver Rider
     2 years ago

    who spies on their friends like that... I mean, just because you can doesn't mean you should.

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      SpikeSparkle
      161 Rider
       2 years ago

      Coz it's funny.  Friends giving each other a hard time.  Sometimes, when people have power and access to restricted information, they want to show off.