RIDEGURU
I too k a passenger from Charleston, SC to Savannah, GA my phone died in Savannah I could not complete trip until I got back to Charleston left charger. Stupid me. Anywho Uber paid me 165.00 initially and then turned around and deducted 70.00 . Said GPS inaccurate I contacted them 5 times still would not give funds back. Moral of the story for me I will not take out of town trips for UBER.
Out of town trip not worth time
Posted 5 years, 8 months ago
Posted In
Fare Discussions - Incorrect Fares
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Posted By
Catrina Armstrong (catrinaarmstrong)
8
Ride Apprentice
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Comments
and/or invest in a car charger cord that stays in the car????
Seriously did you tell Uber that you delivered the passenger to their destination address? My guess is that the initial payment was for the total miles before you were able to end the ride, and the deduction took the trip backwards to the actual drop off site?
Did you check to see how many miles they're paying you for after the adjustment?
The most likely thing that happened is that Uber re-calculated the fare for the actual trip you took, from the orgination to the destination where you dropped off the customer. $165 minus $70 = $95. Are you sure that wasn't the price it would have taken?
I am sure the customer complained. They have a record of the route and where you ended the ride (When your cell phone came back to life.)
A rider asked this question about how drivers may not be able to end a trip without a cellular signal. Check out the thread:
Can the driver complete and end the ride if he has no cell phone signal?
You know you can get a charger at the local dollar store, right?