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Uber riders and drivers share fears about safety after company releases assault numbers, the much anticipated safety report is out!

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Uberserge
1286 Rider Driver
 Posted 1 year, 4 months ago

6000 sexual assault cases out of 2.3 billion rides. Victims were 50% of the time drivers!


https://www.nbcnews.com/tech/tech-news/uber-riders-drivers-share-fears-about-safety-after-company-releases-n1097446

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    momof4
    8184 Rider Driver
     1 year ago

    Thank you for sharing. When I head out at 1am to pick up mostly male passengers you know what will be running through my head. Thanks for those thoughts:) BTW I drive on very dark deserted streets in the middle of nowhere with no street lights. There is the occassional cop that is hiding but he is probably napping also. We need to get bullet proof plexiglass dividers in our cars with seperate locks on front passenger & drivers doors:) So ridiculous that we have to put up with all the BS & then the cherry on top is worrying about getting raped, shot, stabbed, robbed, and the list goes on. 

    When I have a few minutes on my break tonight I have some interesting screenshots. They fell into my hands proving Uber is showing a $8 surge but charging rider much more for that surge. I have 2 other instances of them doing it on 2 other Saturday nights also. 

    There is also a message sent to CS. Instead of them actually looking into the issue they just sent the rider a BS answer. It…

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    Thank you for sharing. When I head out at 1am to pick up mostly male passengers you know what will be running through my head. Thanks for those thoughts:) BTW I drive on very dark deserted streets in the middle of nowhere with no street lights. There is the occassional cop that is hiding but he is probably napping also. We need to get bullet proof plexiglass dividers in our cars with seperate locks on front passenger & drivers doors:) So ridiculous that we have to put up with all the BS & then the cherry on top is worrying about getting raped, shot, stabbed, robbed, and the list goes on. 

    When I have a few minutes on my break tonight I have some interesting screenshots. They fell into my hands proving Uber is showing a $8 surge but charging rider much more for that surge. I have 2 other instances of them doing it on 2 other Saturday nights also. 

    There is also a message sent to CS. Instead of them actually looking into the issue they just sent the rider a BS answer. It would've cost the driver his tip but the rider wasnt buying the answer they got from CS and finally got the tip to go through. You know all those riders "I'll tip you in the app" and dont? Some may actually be telling the truth but because of a glitch they cant tip or because Uber Support lied about why they couldnt tip. I get a majority of them really have no intention on tipping. Lets just say 1 in 10 actually will tip but because of Uber Support they cant. How much is the driver losing everyday? This just gets more frustrating everyday. Love when Uber CS says "I understand your frustration" or "I am sorry for your frustration". NO you dont understand unless you drive for Uber. Your not sorry because you dont actually try and find the answer or you dont actually fix the problem. Again more frustrating everyday.  Then there is a bridge that started charging a toll back in July 2019. Numerous messages have been sent, screenshots have been sent of the new toll, the bridge, the price, etc... Countless messages have to be sent because no driver automatically gets reimbursed like we are suppose to.  We have to reach out to support to get it. It usually involves sending 1 to 3 messages to receive toll. It just doesnt stop. Ill post all this overnight and during the day tomorrow.  

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      dessertali
      99
       1 year ago

      Stay safe out there! I think drivers are usually safe if they just stay very aware, don't pick up anyone you have an odd feeling with!

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    Chelly
    78
     1 year ago

    TBH I wasn't that shocked by the numbers, actually seemed kind of low to me but what did shock me was that 50% of reported incidents were from drivers! That is nuts, and Uber is doing nothing to protect drivers.

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      Uberserge
      OP 1286 Rider Driver
       1 year ago

      I agree with you 100%