If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?
https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips
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Lilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
If Uber released a feature that allowed drivers to personally thank riders who tip, would you use it?
https://ride.guru/content/newsroom/uber-drivers-want-to-thank-riders-for-tips
Comments
Yes! It would make a big difference as it allow a personal touch. Shows application. Please add this feature.
Thanks
GiGi Guillory
Was driving the day before Thanksgiving. All but one of my rides tipped 20%. Two of my riders tipped me $20.00 for a $37.00 and $35.00 ride. Would've been nice to be able to say Thank You. Uber and Lyft could put a few messages that we could click on. They have have badges to click on and notes they can text for passengers to send drivers. Dont see why they cant do something like that for drivers to send passengers..
I am afraid the drivers would reach out to unsuspecting females.
seems like extra steps, im too busy keeping my eyes on the road and navigating. Just know that all tips are appreciated and you thought your driver deserved extra.
If they gave us the ability, it would be rude not to use it.
Would be nice. Have been sending feedback to Uber since I started driving. They dont listen.
Ya I have been recently reading about this "ask" a lot, seems drivers would love to let their riders know that their tips are appreciated within the app. Seems simple enough too but, you are right, Uber hardly listens to "feedback"!
Certainly but tips are rarely immediately after ending the ride, mine sometimes show up a week after the trip when the passenger is using Uber again. Usually people who tip in general always tip but we had an article in the MSM about the low frequency of tipping.