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What is training and education like for Uber drivers? Any classes or certifications?

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 Posted 6 years, 2 months ago

This is a question for drivers.


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     10 months ago  (edited 10 months ago)

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     1 year ago  (edited 11 months ago)

    As far as I know, Uber doesn't have a specific training or education program for drivers like traditional certification courses. However, they do provide resources and support to help drivers get started and improve their skills. THese resources are like https://writingbros.com/ for students, which is so helpful, but for drivers. Much better than usual driving schools.

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     1 year ago

    I've recently heard that uber might add some education for drivers soon

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     6 years ago

    What is it like?  non-exitent.  sorry for the answer you didn't want.  

    It's cute you thought there wuold be one.  (and how the question sin't, "Is there a training for Uber."

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    291 Driver Driver
     6 years ago

    Yeah, they got online videos and stuff. You choose to view them.  None of them are required.

    Here's an example:


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    560 Driver
     6 years ago

    It's been a little while I signed up but I do remember seeing webpages on how to get started, tips on how to make money, etc.  They seemed overly forward in trying to help like sending text messages and showing you where to use the help.  I remember it being more like a passive training, where you ask for more info, if you can't figure it out yourself.

    Probably trying to lower the barrier of entry  It costs them a lot of money to recruit each driver, ya know.

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    189 Driver
     6 years ago

    yeah, nada.  Philly here.  I did have to go get my car inspected where I thought I'd receive some training, but nothing happened.  I even went to Uber's office and grabbed some handouts, but none of them had training.  Thrown out on the streets to work.  zeo guidance.  Perhaps, they pride themselves in how easy the app is...and admmittedly, sure, it's self-explanatory.

    I mean, what is there to learn besides swiping, driving, and clicking?

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       6 years ago

      Rules and regulations, laws, conflict resolutions (how to), customer service, tips to make more money, how to treat customers, what to expect during a course of a day, what the surge pricing is, etc. etc. etc.

      how to handle emergencies?  that'd be helpful.  What about how to handle slightly unnormal situation like when a passenger has a service dog or requests to take you to 1000 miles away.

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    324 Rider Driver
     6 years ago

    Absolutley nothing.  

    I signed up, went through a background check, and I was ready to drive that same day.  No classes I had to attend, no tests or certifications to pass, not even documentation or videos to walk me through what I am to do.  (this was like a year ago)

    I remember receiving a text message saying I can chat with a person to learn more.  like texting each other back and forth.  I mean...that's not training

    I assume, if I logged in and navigated to certain parts of the website, I'd be able to find some material.