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"If you prefer to not continue your ride, politely ask the driver to pull over and end the ride. You also have an ability to end the ride with your app. In order to do so, simply tap on..."
"But he is mowing over pedestrians!!"
"Your case has been filed. Our internal team will review and you should be hearing about this in the next 48~72 hours. or not"
I thought we were meant to be acting as a suicide hotline too. I swear it was in Uber’s guidelines.
Dogs lead to negative ratings from next customers. Drivers cannot afford that. Hell, we can get banned for that. but this poor woman.
It comes down to Uber not being proactive to fix the problem. They should either:
Yeah, yeah, I know it's supposed to be a law that every driver pick them up, but that isn't the reality. Just keep it open and honest. Obviously, the system favors the drivers' independent contractor status and they will make their choices.
This reminds me of Amazon how they have some obscure shipping options. Like delivery on Amazon days and combine to fewer shipments. It may take longer but you save like a dollar. or get digital credit and stuff.
I see people mentioning schools, but this depends on location. In college towns, sure. People leave and there's a huge void of people on campuses. However, these people do not simply disappear. They go somewhere else to utilize Uber elsewhere. The demand must be up where they end up.
The activity level should be UP in the summer. People go out more, tourism is way up, they go be active. I'd like to think the demand in general remains the same (or likely up) and the spike goes to touristy or activity filled towns.
One thing I can say, and this applies to most drivers, is that none of us want to pay anything up front. Ridesharing driving has a slim margin and we do not like to invest in paying monthly fees or buying a vending machine.
In #1, you mention us providing our own products. Many drivers do this already. We are the store, stock person, and a clerk. We offer stuff and riders buy. I am not sure how kosher this is (in terms of law, licenses, tax, etc.), but I know many drivers do this and are very creative with it.
That brings me to the point. Why do we need a vending machine there if we are already selling items from hand-to-hand? The benefit of a vending machine is I can just leave it and it makes money. We already have a store clerk, so I think it's a hard sell for a driver to "invest" or "pay commissions" to have a vending machine.
I do see the benefit of it being "self-service" and more considerate for covid.
This dude, no offense, wanted to look good in front of the journalist, and the journalist gobbled it up. Every news has a spin, positive or negative. This is definitely on the side of positive. All rosy.
"The best part of the job? Flexibility and social aspect!" Makes me want to puke.
and the negative?
"ones with attitudes." I guess? Why not mention cleaning up pukes in the car having a rider cancel on you after driving for a long time, getting deactivated for no reasons, losing money on some trips, losing money because Uber didn't refund you for the tolls, going to Newark airport and getting screwed on the return trip, and getting a bill for $2500 to repair your car? What about Uber continuing to ignore your claims and always sending back copy/paste responses? If you are representing the drivers, please paint a realistic picture.
I’m assuming you are referring to the mask wearing topic. At least partially
I’m disgusted by the TFL. You know the real story here is that they wanted to kick Uber out and bring back the Black Cars. It’s per the aristocrats, Republicans, mafia, etc.
This hacking story is being blown out of proportion and we don’t even know if it really happened or how wide spread it was. Black Cars have had its share of problems but no one is talking about them. This is just some scheme contrived by the people upstairs.
I guess compared to Uber, sure. but we all knew that, right?
They have always been the more cautious cousin of Uber. It beats me why they are hugely in debt and no profits in the forecast (just like Uber).
Legends were born when many drivers were running stores from the back of their cars and sold everything from hang bags, jewelry to hard drugs and prostitutes. Wild days.
Between Uber rides, I give Lyft rides. vice versa.
They are doing a horrible job on #2, if these posts are being shared.
Isn't the location of the vehicle the least of the problem? I mean, we work in a profession where anyone can literally SUMMON US to any location upon request.
I mean, there is not even a need for you to hunt us down. We would literally come to your location.
Perhaps we should reference this forum post when answering this question:
RIDERS: What are some of your reasons for not tipping a driver?
Lots come to mind:
I am finding great humor in how you guys are trying NOT to say "uber rich" not to confuse the readers that here, "uber" means something else.
None tipped? How is that possible. It's not like food delivery is a new industry. Do these people not tip their pizza and Chinese delivery drivers?
People must not know about how much goes to the restaurant and Uber's booking fees. Drivers get such a small sliver.
I have had cases where the rider would challenge the trip and had the charge reversed.
I was driving these two friends and I dropped them at different locations. Maybe about 10 minutes apart. I dropped them off as I would normally, and completed the trip AFTER I dropped both passengers. The charge came through as usual.
Then the next day, I opened the Uber app and the history said the trip was cancelled and the charge reversed. I disputed this immediately in a lengthy message, and Uber decided in my favor and refunded me. (but the trip still says it was cancelled on the app.)
I was told that the customer claimed that the ride never happened and that I never picked them up. (This happens sometimes by the way.) My guess is that she wasn't happy that she got stuck with the rest of the trip her friend took - the leg that I drove her friend while she wasn't in the car.
First of all, wow. Talk about a misunderstanding. I hope they figure it out.
Two, UberPools are required in some markets for those who do UberX.
...and those people who lie that they thought they ordered an UberX and start asking for things. Say like making an extra stop to pick up a friend. Really pushing it guys.
Yes, this is technically possible. Once we are at the location of the request, i.e. the pin, we can swipe "Start a Trip."
No, the drivers wouldn't do this as it will guarantee a 1-star rating. Also, the customer will complain and reverse the charge anyways. Not worth it.
Did you guys see this article on NY Post?
Your ride home from Uber, Lyft is about to get a lot more annoying