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Why is Uber better than a Taxi?

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GeorgeCCromwell
129
 Posted 1 year, 1 month ago

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    SamanthaC8
    113
     1 year ago

    There are so many things Uber improved from the taxis.  

    • Smartphone App with GPS.  This significantly improves the communication between riders and drivers, in terms of pickups, drop offs, payments, etc.  No need to call dispatch.
    • Lower Fare. UberX is super cheap!  Definitely cheaper than taxis in most markets, if not all.  Just watch for surges.
    • Upfront Pricing. Knowing the fare in advance is great.
    • Dispute Resolution.  Since GPS tracks everything, there's a record of everything.  Easy resolution if there is a dispute.
    • Receipts!
    • No cash exchange!
    • Rating system that provides accountability and promotes better service.
    • No more strangers. No more riding with strangers.  Drivers are background checked and isn't some anonymous driver.  I even know his name when he pulls up.

    Honestly, all of these things are areas I wanted taxis to improve ever since I started taking cabs in college.

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      FitBitMeIn
      136
       1 year ago

      Agreed.  It's such an archaic business model, and people had no incentive to improve it either.  I mean, why would they?  It's like every medallion was like a tiny medallion, and they all had no incentive to improve.

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    ElinaM
    43
     1 year ago

    People talk about the app which is the obvious answer.  Being able to see the location of the cars, payments, etc. are all great, but for me?  Where I am from, taxis are unreliable in terms of availability and pricing. 

    When I call for a car, half the time it doesn't show up.  I don't even know if one was dispatched or if someone else just hailed it before a car got to me.  Who knows.  Sometimes they would tell me ont he phone that there are simply no cars available.  So I would have at least three phone numbers in my pocket, and I just have to call around.

    Pricing. I am not the type to be taken for a ride, but the prices are erratic.  I do live in a city that has regulated pricing - somewhat, but every cabbie has his own price.  Most will quote you, but we all know it's made up.  This constant haggling and negotiation gets tiring. I mean, why.

    So those are the reasons I am completely converted to Uber.  Sorry.

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      B-girlAnderson11
      83
       1 year ago

      Where are you from?

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        ElinaM
        43
         1 year ago

        Malaysia. 

        Not to pile on, but most drivers are rude, the car are dirty, and they won't use a meter.  Receipts are never available.  

        They don't use GPS either.  I think it's intentional, so they can take longer rides to inflate the fare.

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          B-girlAnderson11
          83
           1 year ago

          No GPS, No Receipts, No arrival time, No info on availability...

          It's like the opposite of Uber.

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    KSkon
    51
     1 year ago

    Like EVERYTHING?

    It'd be quicker to list what's not better with Uber.  

    - Hailing a cab on a whim is still faster.  In places like Manhattan or Boston, there are lots of taxis zooming by.  

    - If you are at a transportation hub, finding a taxi stand is much faster and consistent.  

    - Related to the above, Uber's GPS approach for pick-up is a bit hokey still.  The pickup location isn't quite right ever.  So the driver ends up caling 9 out of 10 times, which is a bit bummer.

    - SUV prices.  Taxis don't charge more for SUVs and minivans.  

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      scaredsilly
      1
       1 year ago

      At the end of the day you are still sitting in a sticky cab, I have literally been in cabs before that have plastic back seats. No thank you.

      I will take Uber and their crappy GPS any day.

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    CurbDigger
    159
     1 year ago

    I will assume this is a serious question.

    GPS enabled app where rider location and driver location are transparent.  Cashless transactions.  Records of everything that happens, including routes on a map, payments, messages, etc. 

    ..and the fact that it's like 50% cheaper on an UberX.

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    KaySHarvey
    101
     1 year ago

    I am gonna jump in here and defend taxis. Why I take taxis?

    • Taxi drivers get the street cred.  They  know the roads. They know how to avoid traffic, and they know all the tricks.  They won't get lost on the way to you, and if a route needs to be changed, I can rely on him.  UberX drivers?  They proudly admit they don't know neighborhoods, and are completely reliant on their GPS.  Very offputting.
    • Taxi drivers are more trustworthy.  They aren't random strangers.  If you believe and trust the background policies released by Uber, you are naive.  They are just feeding you fluff that don't mean anything.  Anyone can be a driver.  Even psychos.  There are lots of first-timers out there  Yes, "anyone can be a driver", and that's their tagline, for godsakes!  Taxi drivers?  They drive for a living.  They wouldn't do crap to risk their livelihood.  They are in it for the long-haul.
    • Scheduling r...

    Read more...

    I am gonna jump in here and defend taxis. Why I take taxis?

    • Taxi drivers get the street cred.  They  know the roads. They know how to avoid traffic, and they know all the tricks.  They won't get lost on the way to you, and if a route needs to be changed, I can rely on him.  UberX drivers?  They proudly admit they don't know neighborhoods, and are completely reliant on their GPS.  Very offputting.
    • Taxi drivers are more trustworthy.  They aren't random strangers.  If you believe and trust the background policies released by Uber, you are naive.  They are just feeding you fluff that don't mean anything.  Anyone can be a driver.  Even psychos.  There are lots of first-timers out there  Yes, "anyone can be a driver", and that's their tagline, for godsakes!  Taxi drivers?  They drive for a living.  They wouldn't do crap to risk their livelihood.  They are in it for the long-haul.
    • Scheduling reliability. This may depend on the city you reside, but if you want to schedule a ride for an early morning pickup or something scheduled, taxi drivers are the best!  You can arrange something with a specific driver or ask the company/dispatch to set it up.  You'd think they aren't paying attention but they are!  Hell of a lot better than Uber which just triggers a request and it isn't even guaranteed.

    Read less...

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    Dan_the_man
    43
     1 year ago

    Wow, that's a loaded question lol.

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    dessertali
    99
     1 year ago

    No more stupid little TVs in the back playing ads on repeat!!

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    RedANT
    1062 Rider Driver
     1 year ago

    Taxi vs Uber... the answer varies greatly depending on the city that you're in. 

    For me: 

    Price: 

    Taxi -     $2.60 drop, + $2.70 /mile + $0.50 /minute + $0.50 per extra passenger

    Uber X - $1.95 service fee + $1.48 /mile + $0.25 /minute.  (up to 4 passengers) 

    Also worth noting:  Uber drivers can usually be at most locations within 5 minutes.  With a taxi, unless you're near the airport or downtown, don't expect a taxi in under 20 minutes.  (if they even show up) 

    Are taxi drivers better at navigating in the city?  NO  Most are recent immigrants that have only lived in the city for under a year. Admittedly, many Uber drivers are also clueless, but at least they have navigation to assist them. 

    Are taxis more trustworthy?  We both require the same professional licenses, and need to abide by the same laws and regulations.  I don't see a taxi as being superior, since most switch from driving a taxi to driving for Uber when they can afford to buy an appropriate vehicle. 

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    cContino77
    152
     1 year ago

    I love it how the app works in any market.  Even in foreign countries.  Come on, that is awesome.

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    HaileyGraff
    24
     1 year ago

    Where I am, Uber gets to me much faster.  I don't know if there are drivers who live ner me or not, but it gets to me in 5 minutes where I distinctly remember times when cabs took 15~20 minutes to get to me.  

    I will also point out that Uber cars are consistently cleaner.  I hear cab drivers also drive taxis, but it must to do with how people take care of own properties more.  I haven't run into a dirty Uber yet.

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    ShigMiyamoto
    127
     1 year ago

    I am a man in the 60s, and I am not tech savy.  I have a smartphone, but I use it for basic purposes, and I am certainly not the type to be an early adopter.   In fact, I think I will go as far as to say I hate anything high tech.

    I definitely use Uber.  I still remember the first time I used Uber, and it was fantastic.  The app told me everything I needed to know about the type of car, how much I will pay, and where it will take me and even "how."

    A real nice young man picked me up, helped me with my luggage.  When we arrived at the destination, I honestly didn't know what to do, so I asked him.  Do I have to do anything with the app, like tap something to complete it?  Do I have to enter something?  

    The man told me I had to do nothing.  I just stepped away and was greeted immediately by my daugher and her family.

    So for me?  Why do I take Uber over a taxi?

    - No phone number.  I didn't have to look up a local phone number in Raleigh.

    - Convenience.  I didn't have to call someone.  I didn't have to worry about paying.