Once I thought it was a fluke. Then it happens the second time, and I am pissed. The driver never shows up and I get charged the cancellation for $6.00. I waited in the location of the pin, I was on time, and even texted the driver. What a scam.
I am not sure if this is the same, but I also had a driver call me and told me his car broke down. Asked me to cancel. How fair is that?