RIDEGURU
Classic. A review of "a company that does nothing."
Yelp Review on Uber
Posted 5 years, 8 months ago
Posted In
Angry Drivers
Passengers from hell? Complaints or suggestions for Uber and Lyft? Glaring problem with the industry? Do you have stories of your horrible experiences with rideshare services? Leave your comments here and share your stories.
Posted By
ShadyPeteMD
189
Driver
Ride Apprentice
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Comments
Uber is the best at being the worst. I was given a gift card for Uber (which I normally don’t use), but I downloaded the app… I got ONE RIDE. ONE. Before I started being told there was an error when I tried to request a ride. Managed to speak to someone through chat (I learned later that they don’t have a customer service number), and my issue was “escalated”. Then I got an email telling me they reset my password. So I go to change it, but I’m not getting any verification code. Eventually someone finds me a number to call (it’s only for drivers), but I got lucky and that person was helpful. He reviewed my account and eventually we found out that SOMEHOW Uber had my number wrong. I asked him if he would send me an email so I could send screenshots proving that they had my number correct just THAT MORNING. He “escalated” that for me. So far it’s been four days with no response other than to be told that I’m being restricted access to my account for violating some rules (WTF) that just magically appeared??
Uber is the most worthless app for rideshare services they have no problem blowing you off if their app doesnt work eithe from. Home computer or phone i can no longer represent them as a service i will subscribe to
WARNING IF YOU ARE THINKING OF BECOMING "YOUR OWN BOSS" STAY AWAY FROM UBER AND UBER EATS. THEY LIE TO THEIR EMPLOYEES AND THEY FALSIFY ADS PROMISING YOU TO MAKE A CERTAIN AMOUNT OF MONEY WHEN IN ALL ACTUALITY THAT IS NOT THE CASE AND THE DARKER YOUR SKIN THE WORSE THE SIN. SO HERE'S THE BACK STORY BASICALLY I WAS EMAILED AN ADVERTISEMENT FROM UBER EATS UBER'S COMPANY ALL TOGETHER THAT IF I DID AN ALCOHOL TRAINING AND COMPLETED IT WITHIN A CERTAIN AMOUNT OF TIME AND DID ANY THREE DELIVERIES THAT I WOULD BE RECEIVING $100. NOW LIKE MOST PEOPLE OUT HERE IN VIRGINIA WHO ARE UBER EATING THEY DO NOT HAVE THE OPTION FOR YOU TO UPLOAD THE PAPERWORK AND IT TOOK FOREVER FOR SOMEBODY TO RESPOND TO ME AS TO HOW TO UPLOAD THE PAPERWORK INTO THE APPROPRIATE SPACE. I DID EVERYTHING I WAS SUPPOSED TO DO ON MY END AND NOW THEY REFUSE TO PAY ME WHAT THEY OWE ME. BUT HERE'S THE EMAIL WORST PART THEY TRIED TO ACCUSE ME AN AFRICAN-AMERICAN WOMAN OF BEING A FRAUD AND SCAM ESCALATED M…
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WARNING IF YOU ARE THINKING OF BECOMING "YOUR OWN BOSS" STAY AWAY FROM UBER AND UBER EATS. THEY LIE TO THEIR EMPLOYEES AND THEY FALSIFY ADS PROMISING YOU TO MAKE A CERTAIN AMOUNT OF MONEY WHEN IN ALL ACTUALITY THAT IS NOT THE CASE AND THE DARKER YOUR SKIN THE WORSE THE SIN. SO HERE'S THE BACK STORY BASICALLY I WAS EMAILED AN ADVERTISEMENT FROM UBER EATS UBER'S COMPANY ALL TOGETHER THAT IF I DID AN ALCOHOL TRAINING AND COMPLETED IT WITHIN A CERTAIN AMOUNT OF TIME AND DID ANY THREE DELIVERIES THAT I WOULD BE RECEIVING $100. NOW LIKE MOST PEOPLE OUT HERE IN VIRGINIA WHO ARE UBER EATING THEY DO NOT HAVE THE OPTION FOR YOU TO UPLOAD THE PAPERWORK AND IT TOOK FOREVER FOR SOMEBODY TO RESPOND TO ME AS TO HOW TO UPLOAD THE PAPERWORK INTO THE APPROPRIATE SPACE. I DID EVERYTHING I WAS SUPPOSED TO DO ON MY END AND NOW THEY REFUSE TO PAY ME WHAT THEY OWE ME. BUT HERE'S THE EMAIL WORST PART THEY TRIED TO ACCUSE ME AN AFRICAN-AMERICAN WOMAN OF BEING A FRAUD AND SCAM ESCALATED MY CASE TO ONE OF THEIR SPECIAL AGENCIES BUT I NEVER HEARD BACK AND I REACHED OUT TO THEM TODAY AND THEY TOLD ME THAT I AM NO LONGER TO DELIVER ALCOHOL, WHICH IS WRONG BECAUSE I STILL HAVE DELIVERED BEER AND OTHER ALCOHOL SINCE THEN PRIOR TO ME COMPLETING MY TRAINING. AND THEY TOLD ME I'M NO LONGER ELIGIBLE FOR THE OFFER BECAUSE IT TOOK THEM FOREVER TO DO THEIR END OF THE BARGAIN I UPLOADED INTO SEVERAL DIFFERENT CHATS TALK TO SEVERAL DIFFERENT PEOPLES AND ONE CHAT ALL OF THE INFORMATION THAT THEY NEEDED TO KNOW I SENT THEM MY EMAIL AND EVERYTHING BECAUSE THE MESSAGES COME THROUGH THE APP AND THE MESSAGES COME AS WELL IN YOUR EMAIL SO HOW COULD I MAKE THESE THINGS UP. I AM NOT TEXT ABBY NOR HAVE I CLAIM TO BE BUT IN ALL HONESTY UBER PAYS THEIR WORKERS CRUMBS BECAUSE THEY KNOW THAT THEY'VE GOT A LOT OF MINORITIES WORKING FOR THEM AND THAT THEY WON'T FIGHT BECAUSE THEY DON'T HAVE THEIR PAPERS OR FOR WHATEVER REASON THEY HERE FOR A TEMPORARY VISA. BUT I HAVE BEEN WORKING FOR UBER EATS FOR A LITTLE WHILE NOW AND ALL IT HAS DONE HAS BROKEN DOWN MY CAR AND MUCH LIKE THE MAN WHO GOT SHOT AT WHO WAS DOING A UBER DRIVE OUR LIVES ARE PUT ON THE LINE OUT HERE IN THE 757 AND EVERYBODY KNOWS THAT THIS PLACE IS NOT THE BEST PLACE TO BE DELIVERING ANYTHING YET A LITTLE GOING DOOR TO DOOR FOR ANYONE. BUT UBER DOES NOT CARE SO TO SAVE YOURSELF THE EMBARRASSMENT THE HUMILIATION AND ALL THE HEARTBREAK AND LIES AND SCAMMING FROM UBER DO NOT SIGN UP FOR THEM DON'T EVEN THINK THAT YOU'RE GOING TO BE YOUR OWN BOSS CUZ AT THE END OF THE DAY YOU STILL HAVE TO ANSWER TO SOMEBODY AND THEY'RE NOT GOING TO HELP YOU. THIS IS A ONE-MAN GAMES ALL TYPE GAME YOU TELLING ME IF I GET A ORDER AND THE TOTAL COST ON THE RECEIPT ON THE FOOD IS $52 THAT I ONLY AM WORTH $5,6, 7 OF THAT THE GAS IS $5 A GALLON Y'ALL I KNOW THIS IS A LONG RANT BUT I JUST HAD TO GET IT OUT THERE SO THAT NOBODY ELSE FALLS FOR THE OKIE DOKE LIKE I DID TAKE IT HOW YOU WANT.
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Uber is just another way for the upper class and Wall Street to suck money away from the real people. No employees at Uber, government officials and investors do any work but get super rich for the people working the street.
Well, tis is true. Uber just connects people and drivers and make a huge profit off of it. You can't discount how their apps enable people to connect, of course, but I get his point how the "real work" is being done by the drivers themselves. If there was a public mechanism to connect people, or something government driven, there wouldn't be a need for Uber. That is also true.