For nearly 90 percent of customers, online reviews are as important as recommendations. Thus, for rideshare apps like Uber and Lyft, they take this statistic seriously and give every rider and driver the opportunity to rate their experience. If you have a rider or driver you don’t like, you can contribute to their score. Dying to know more about your Lyft rating? Here’s everything you need to know.
You may be wondering “What is my Lyft rating?” to begin with. A Lyft passenger rating designates how other drivers have “rated” your passenger performance in the past on a 1 to 5-star scale. One star is the worst, and five stars is the best. Your driver also has a Lyft rating, and you’ll be able to contribute to that rating at the end of the ride.
Unlike the Uber app where your rating is easily visible once you open it, your Lyft app won’t show your rating. The only way to check your rating is to either email Lyft to ask or to ask your next driver. Lyft knows your rating and can notify you. Your driver will also see your rating from their end. It pops up when you call them, or they can check through their side of the app.
Your rating is important because many Lyft drivers use it to gauge whether or not they want to interact with you. If you think about how many times a rideshare driver has had an unpleasant rider, they’re unlikely to want to take any chances. While they may not know what caused you to have a poor rating, who do you think they’d rather pick up: you with 3 stars or Sarah with 5 stars? Sarah with 5 stars will get picked up every single time because she’s low-risk. Working hard to get a good rating will save you time and time again when you need a ride fast.
Want to make sure you get a good rating? Here’s how you can do it. Lyft drivers look at a variety of different factors when they rate riders. Making sure that you don’t push their buttons will help you steer clear of any issues.
All of these factors will frustrate your driver and could result in a lower rating! Be conscious and courteous during your entire drive.
For more information ask our community of drivers and riders for more tips on improving your rating.