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Traditionally, when yellow taxis still ruled the cities, it was normal to tip your driver 10-20%. While this tipping etiquette still holds true for traditional yellow cabs, rideshare companies have now developed their own tipping standards. Let’s walk through the tipping practices for both Taxis and Rideshares so you are better prepared when you jump in your next ride.
For all Taxis and Taxi Rideshare Apps (Hailo, Flywheel, MyTaxi, Curb, and UberTaxi) the proper tipping etiquette is 10-20% of the final fare. Keep in mind that while this is a standard rule (especially in the United States), some countries around the world do not tip service workers. Research the country you are traveling to before you go, to see if tipping in taxis is expected.
Rideshare companies such as Uber and Lyft have made the rules around driver tipping etiquette a bit more confusing. While each rideshare company states slightly different views on tipping, overall, tipping your rideshare driver is not the norm, though always greatly appreciated! If you do want to tip your rideshare driver, we would encourage you to follow the same rule that applies with traditional taxis, 10-20%.
Uber previously stated they would never have an in-app tipping feature. However, starting July 31st, 2017, in-app tipping was introduced in all operating cities across the U.S..
Tipping is not required for Uber passengers – it is an optional feature for riders to use to thank their drivers who exceeded their expectations. It is a seamless process, and you can add your tip after the ride is complete through the application. In fact, you can add your tip up to 30 days after the trip is completed by looking through your trip history and trip receipt.
The tipping process is also respecting of your privacy as a passenger, and the tip will be associated with your trip, and not your name.
For more information on Uber's tipping policy, visit their frequently asked questions page.
Lyft, on the other hand, does include an in app tipping feature that allows you to tip your driver any amount of your choosing. If you tip your driver using Lyft’s in app tipping feature, your tip will solely go to the driver and will remain anonymous. Follow these instructions to learn how you can tip your Lyft driver.
In September 2016, Fasten announced that they were releasing a much asked for tipping feature on their application. As mentioned in the blog they are still not actively promoting tipping within the app and state that they "won’t force you to tip or ask at the end of every ride", however, they do mention that tips are very appreciated by the drivers and help to improve their driver's morale and service. Another neat aspect of Fasten's in app tipping feature is that all tips are anonymous and are simply added as a lump sum to the drivers weekly pay.
Juno does have an in-app tipping feature, however, you will only see the tipping feature if you rate your driver 5-stars. After you've completed your ride and rated your driver 5-stars, you have up to 2 hours after the trip to go back and add a tip. Once the 2 hours have passed or if you've already selected "Done" at the end of your ride summary, you won't be able to add a tip for that ride.
Unlike the other rideshare companies, Curb has an automatic tip calculated into your fare. The driver tip defaults to 20% and automatically apears in your payment. You can change your desired tip percentage during your ride through the app by tapping "20% tip applied" and entering a different amount. To change the default tip percentage permanantly, go to the "Payment" option and enter your desired amount.
Cabify is a rideshare company that openly communicates to users that it is unnecessary to tip their driver. The drivers who work for Cabify do not expect any type of tips from passengers.
This article was updated on August 8th, 2017 to update the rideshare tipping policies adding companies Curb and Cabify.