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Traditionally, when yellow taxis still ruled the cities, it was normal to tip your driver 10-20%. While this tipping etiquette still holds true for traditional yellow cabs, rideshare companies have now developed their own tipping standards. Let’s walk through the tipping practices for both Taxis and Rideshares so you are better prepared when you jump in your next ride.
For all Taxis and Taxi Rideshare Apps (Hailo, Flywheel, MyTaxi, Curb, and UberTaxi) the proper tipping etiquette is 10-20% of the final fare. Keep in mind that while this is a standard rule (especially in the United States), some countries around the world do not tip service workers. Research the country you are traveling to before you go, to see if tipping in taxis is expected.
Rideshare companies such as Uber and Lyft have made the rules around driver tipping etiquette a bit more confusing. While each rideshare company states slightly different views on tipping, overall, tipping your rideshare driver is not the norm, though always greatly appreciated! If you do want to tip your rideshare driver, we would encourage you to follow the same rule that applies with traditional taxis, 10-20%.
Uber states that tipping is not customary and they will never include an in-app tipping feature. However, if you feel compelled to tip your Uber driver you can still do so in cash. Also, while Uber from a company standpoint does not endorse tipping, they do allow their drivers to ask for tips and/or place signs in their cars reminding passengers to tip.
Lyft, on the other hand, does include an in app tipping feature that allows you to tip your driver any amount of your choosing. If you tip your driver using Lyft’s in app tipping feature, your tip will solely go to the driver and will remain anonymous.
In September 2016, Fasten announced that they were releasing a much asked for tipping feature on their application. As mentioned in the blog they are still not actively promoting tipping within the app and state that they "won’t force you to tip or ask at the end of every ride", however, they do mention that tips are very appreciated by the drivers and help to improve their driver's morale and service. Another neat aspect of Fasten's in app tipping feature is that all tips are anonymous and are simply added as a lump sum to the drivers weekly pay.
Juno does have an in-app tipping feature, however, you will only see the tipping feature if you rate your driver 5-stars. After you've completed your ride and rated your driver 5-stars, you have up to 2 hours after the trip to go back and add a tip. Once the 2 hours have passed or if you've already selected "Done" at the end of your ride summary, you won't be able to add a tip for that ride.
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