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What's up with tipping?

Posted by: RideGuru Team 6 months, 2 weeks ago

(1 comment)

 

Traditionally, when yellow taxis still ruled the cities, it was normal to tip your driver 10-20%. While this tipping etiquette still holds true for traditional yellow cabs, rideshare companies have now developed their own tipping standards. Let’s walk through the tipping practices for both Taxis and Rideshares so you are better prepared when you jump in your next ride.

Taxis and Rideshare Apps that Hail Traditional Taxis

For all Taxis and Taxi Rideshare Apps (Hailo, Flywheel, MyTaxi, Curb, and UberTaxi) the proper tipping etiquette is 10-20% of the final fare. Keep in mind that while this is a standard rule (especially in the United States), some countries around the world do not tip service workers. Research the country you are traveling to before you go, to see if tipping in taxis is expected.

Rideshare Apps

Rideshare companies such as Uber and Lyft have made the rules around driver tipping etiquette a bit more confusing. While each rideshare company states slightly different views on tipping, overall, tipping your rideshare driver is not the norm, though always greatly appreciated! If you do want to tip your rideshare driver, we would encourage you to follow the same rule that applies with traditional taxis, 10-20%.

Uber’s Policy

Uber states that tipping is not customary and they will never include an in-app tipping feature. However, if you feel compelled to tip your Uber driver you can still do so in cash. 

UPDATE (9.15.16): Uber is currently involved in a lawsuit regarding their non-transparent tipping protocol. According to the Verge, Uber charged riders a 20 percent tip for drivers, but then would only pass along less than half the tip amount to those drivers. All in all it is believed that Uber collected about $860,000 from users for the gratuity charge.

Lyft’s Policy

Lyft, on the other hand, does include an in app tipping feature that allows you to tip your driver any amount of your choosing. If you tip your driver using Lyft’s in app tipping feature, your tip will solely go to the driver and will remain anonymous.

Fasten's Policy

There is no tip option directly through the app. Fasten also does not promote tipping, however, you can still tip your driver in cash if you wish.

 

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