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Aren't Uber cancellation fees supposed to be flat $10 or $5?

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SuperSrirachaSauce
16 Rider
 Posted 7 months, 2 weeks ago

I was looking over my statement and I have noticed that the cancellation fees are not always $5 like I expected. (I know for UberBlack it's $10) I have some others like $8.43 and one was over $11.

Can someone explain to me what's happening?

The Guru Take

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    LG-PA
    796 Driver
     7 months ago

    Not sure if Uber charges more for cancelling a prescheduled ride or not. Lyft charges $5.00 for cancelling or not showing up in 5 min on a regular Lyft ride and charges $10.00 for Prescheduled rides. And unlike Uber transfers this entire cancellation amount to driver where as Uber takes their cut on top of cancellation fees as well

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      DFosterG11
      177
       7 months ago

      Good point on the driver’s take. They take the whole thing. One thing Uber did right. 

      Scheduled rides don’t have cancellation fees as long as they are cancelled before the rider is matches up with the rider. Then you have a few minutes to cancel 

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        LG-PA
        796 Driver
         7 months ago

        I meant to say Uber takes $1.25 from the $5.00 cancellation fee charged to the passenger for not showing up and only gives the driver $3.75. Where Lyft gives the driver entire $5.00 for no show on regular Lyft ride and $10.00 on pre-scheduled Lyft ride.

        What I am curious to know is if a passenger pre-scheduled an Uber ride then does not show up when driver waited for 5 minutes what the passenger is charged by Uber as cancellation fee? Is it still $5.00?

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    TheoDore
    Rider
     7 months ago

    I've never seen anything besides $5 and $10. and I've cancelled like a 100 times.

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      CharlieLazie
      92
       7 months ago

      Well, the driver has to have been driving long enough to exceed $5 or $10 by time and distance. If it's like $1.25 a mile, they'd had to have driven 4+ miles maybe over 10 minutes. You probably cancel before that.

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    davescully
    35
     7 months ago

    Hm, I have only ever gotten $5 or $10 fees depending on the service.