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Uber has cancellation fees? How is that charged? Penalties?

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CasPer
330 Rider
 Posted 5 years, 8 months ago

I admit, I didn't know about this cancellation fee until the last one.  The funny thing is I never noticed this before, even though I have cancelled rides a few times.  What are the rules?

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Comments

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    kitkat22
    222 Rider
     5 years ago

    If you write to Uber and complain most times you can get your money back :)

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    StuffinMuffin
    863 Rider Driver
     5 years ago

    When I was in DC the other day, I got charged the $10.  For your reference.

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    CasPer
    OP 330 Rider
     5 years ago

    How can they get away with changing the rules all the time and NOT posting it?  Shouldn't the drivers know in advance?

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      Kenyon
      55 Rider
       5 years ago

      They absolutely should have to disclose it - but unfortunately (like many of their other practices) they seem to get away without being transparent because they are so established and consumers are not choosing to go elsewhere for this service.