As a Uber or Lyft driver, what sets you apart from other drivers? What do you do to have an edge over others?
Posted 5 years, 5 months ago
Posted In
Ask a Driver
Do you have questions for your Uber anad Lyft drivers? What about tips and suggestions? Whether you are a driver or a rider, share your comments here and get responses from real rideshare drivers.
Posted By
ChatswickFan
264
Ride Apprentice
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Comments
I do something many other drivers but not all of them.
1) Febreeze between every fare.
2) Offer free chargers and mints, etc.
3) don't ask for tip
4) I don't play music unless asked. I don't engage on a conversation too much unless engaged first.
Just be respectful.
Nothing. I drive like a professional and get my passengers to their destination in a safe & timely manner. That should be expected of all drivers. And, nothing more should be expected.
It really doesnt matter if you have or do anything that gives you an edge over other drivers. Riders have no way of requesting you for their next ride. Although I do have riders that will text me when they are going on a long trip. If in the area I go to their location & they request ride. I am closest driver I get their request. Most of my rides are to & from airports (no i dont sit in queue) with business people & families. :)
I do provide water, variety of hard candy, and a charger. I dont provide them for tips. I found it makes no difference if I have them or dont when it comes to tipping. Most people take the candy but few take the water. I use those things for myself when I run out of drinks or want a piece of candy. Water cost me .20 per bottle and candy even less. I just quit smoking so I tend to eat the candy to help when I want a cigarette. If I run out of drinks I take the waters I provide for riders:) I was raised to never eat…
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It really doesnt matter if you have or do anything that gives you an edge over other drivers. Riders have no way of requesting you for their next ride. Although I do have riders that will text me when they are going on a long trip. If in the area I go to their location & they request ride. I am closest driver I get their request. Most of my rides are to & from airports (no i dont sit in queue) with business people & families. :)
I do provide water, variety of hard candy, and a charger. I dont provide them for tips. I found it makes no difference if I have them or dont when it comes to tipping. Most people take the candy but few take the water. I use those things for myself when I run out of drinks or want a piece of candy. Water cost me .20 per bottle and candy even less. I just quit smoking so I tend to eat the candy to help when I want a cigarette. If I run out of drinks I take the waters I provide for riders:) I was raised to never eat in front of other people unless you share or at least offer. Old habits die hard:) If I take a drink or eat a mint those things are available for rider. I have coloring books, kids word search book, and crayons . One Rider tipped me $20 cash and one 20% (on long trip) for having these few things. Cost $4.00. On longs trips it keeps the kids occupied.
I am pleasant, respectful, courteous, and professional. Load & unload luggage. Keep car cool in hot weather and warm in cold weather. Always ask if the temp is ok & for them to let me know if at anytime it becomes uncomfortable. Drive them from A to Point B safely and timely. SUV is clean and smells good. I hold conversation if rider wants it and shut up if they dont. Keep my radio low or put music on rider prefers. I also have booster for kids 5 yrs & older. Many people think because their child is old enough to be out of child safety seat they dont need anything else. Travelling to & from airports they tend not to bring seats unless child is in infant seat. Cost $11 to $15 @ Wal Mart. Light weight & small. In 6 mths I have used it 7X on long trips. Those rides would've been cancelled had I not had the booster resulting in a loss of good $. Will make short stop if rider ask. Dress comfortable but neat. No flip flops, cut off shorts, t shirts etc... I have been tipped everday since Dec. 31st except for 1 day but only did 2 trips that day. My tips are always 20% sometimes more. I average over $100.00 per week in tips.
Minus the carseat, water, candy, and coloring books (these are extras that sometimes help with tips but not necessary). I think as long as you provide what I mentioned and other drivers who posted answer to question is all that is needed. Passengers are getting cheap rides compared to taxis, limos, etc... To expect anything more is just ridiculous for the price that they pay.
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I think what Uber and Lyft aim for is uniformity. They don't want us to stand out. Just do our jobs properly and that's all that is required. I think that's all riders really want too. Get me from a to b.
I do enough to get a good rating. Nothing more. Why should I? There is no benefit to me, and other measures would just cost money. It's not like more riders are going to choose me than some other drivers. This isn't a competitive activity.
There is a talk that they will reward the higher rated drivers. Say with a higher pay rate.
or maybe that's just some drivers claiming for it. I dunno. I can't remember. apparently, I don't care enough.
For out of town guests, yes you tourists, I give pointers about the city and make suggestions on food and activities. basically a tour guide.
It's pretty obvious when someone is from out of town. :)
Not sure if there really is a silver bullet for this one. Pretty much everything has been tried by drivers from including freebies to offering karaoke mid-ride.