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Common reasons Uber drivers give low ratings to passengers? Let's say anything less than a five star rating?

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TravTravTravis
170
 Posted 4 years, 7 months ago

Comments

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    DimSumUng
    130
     4 years ago

    Those who tell me to break rules like speeding. 

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    DonutDrivers
    246 Driver Driver
     4 years ago

    Oooo, good one.  I think every driver has his or her thing, but here are mine:

    • Doesn't answer the phone when I call.  Come on - no excuses.
    • Gated community with no instructions.  An apartment complex with no parking with no instructions.
    • Not present or late to pickup
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    DFosterG11
    187
     4 years ago

    Some drivers give 3 or 4 stars for all riders - unless you did something above and beyond.  I don't really think that's fair, but I guess that just changes the curve a bit.

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    jbauer
    398 Driver
     4 years ago
    The only time I give 4 or lower is when the rider does something openly disrespectful or that directly cost me money.   An example is a passenger that makes me wait around or call me to a location that forces me to drive around looking for him.  People leaving bad instructions fall into this group.
    Other than those, they all get 5 stars from me.  
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    DriveMeToTheMoon
    291 Driver Driver
     4 years ago

    - Inaccurate pickup location, including locations I can't even get to.

    - Being late to pickup location.

    - Not responding to texts or phone

    - Unfriendly.

    Show Hide  3 Replies
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      AGirlHasNoName
      116
       4 years ago

      Unfriendly?  Come on.  They don't have to be nice.  Just a good passenger.

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        Murfdturf
        8 Driver
         4 years ago

        There is never a reason for being rude. However being friendly/unfriendly is subjective. Some people feel others are unfriendly just because they want some quiet time to themselves... maybe to reflect after a harrowing experience.

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    BGraft89
    622 Rider Driver
     4 years ago

    Slamming the door

    bad body odor

    Not being at the location they say they are

    People who complain that there are other passengers even though they ordered Uberpool

    Drunken loud people

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    jknobson77
    94
     4 years ago

    Short trips

    Not tipping for extra services rendered

    People who tick me off with their antics and how they have a lot of money but don't leave any tips.  

    Rude, arrogant riders.

    Show Hide  2 Replies
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      CrazyCrayons
      146
       4 years ago

      So much anger. 

      and who talks about having money?

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        jknobson77
        94
         4 years ago

        Like a stock broker who just closed a $12M deal and getting a huge commissions.  A mount of money it will take me years to make.  Then the dude leaves me no tip.  Yes, us drivers have a way of knowing if you leave tips or not.

        I am not saying they are wrong for making a lot of money.  but this whole tipping isn't necessarily about the amount.  It's about being sympathetic, being respectful, and appreciating the service you get.  If you are dirt poor and could only give me a smile, that's fine.  but if you have $20M in the bank and can't spare me a dollar?  to someone who just made $3.25 for that trip, potentailly at a loss?  I think that lacks basic sympathy and being a good human being.