I have had this happen to me numerous times and it is so infuriating! It is like a game of chicken - who will cancel first and when the rider has somewhere to go, normally they lose out. I hope Uber comes up with a good solution.
https://mashable.com/article/uber-cancellation-fees-gaming/#mjmO.AzC8Gqw
Comments
Can someone tell me if this is actually working. You know...on the whole?
Perhaps Uber can start taxing driver's next trip (after cancellation) 30% as a penalty, regardless of cancellation reason (even if the passenger did not show up for 5 minutes and did not pick up the phone), sort of like what they just rolled out with destination filter trips. Sarcasm added
LOL, I wouldn't be surprised if Uber did this 😤