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New UBER APP Features

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RT53
11 Driver
 Posted 3 years, 4 months ago

I see that with the new APP the listing of accepatance and cancellation rates have been eliminated.  Any thoughts on this?

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    AsStibelDude
    667 Driver
     3 years ago  (edited 3 years ago)

    Wait, I got it. To see the Uber acceptance rate and cancellations, you have to log into the web dashboard, it will display the metrics there. (https://partners.uber.com/login/)

    This brings up a question whether Uber actually cares about these metrics anymore.  They obviously track it (as you can see it in web), but the fact that they have hidden it from app makes me think they don't care anymore.

    There was a court dealing on this where Uber cannot deactivate the drivers for low acceptance rates.  We are independent contractors and do not have to take rides we do not want to.

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    AsStibelDude
    667 Driver
     3 years ago

    I can't find it either.  I just looked everywhere.  It's a pretty important metric, so I am sure it's somehwere...right?

    Don't care enough to open a case with Uber though.

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    BGraft89
    622 Rider Driver
     3 years ago

    I haven't gotten the new app yet, so I can't tell you for sure, but someone else mentioned on this forum that they are all there, just on different screens?

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      RT53
      OP 11 Driver
       3 years ago

      I have looked throughout the app and also contacted UBER and I have yet to see any info on current acceptance / cancellation rates.  

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        DDominico69
        188 Driver
         3 years ago

        I can't see it either.  Why are there drivers out there who keep saying it's there?

        Is this some weird glitch or are there multiple versions out there?

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        AsStibelDude
        667 Driver
         3 years ago

        Just had my answer featured above. See link and screentho.  It's only on the website.

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        jlsmith8648
         3 years ago

        me either!