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Uber experiments: Drivers seeing destination info before accepting the trip.

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SteffGart24
145 Driver
 Posted 1 year, 3 months ago

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Uber seems to be experimenting with a feature where they are starting to show rider destinations BEFORE the driver accepts the trip.  (For those of you who didn't know, driver usually cannot see the destination until he or she accepts.  This is to prevent the driver from cherry picking their rides.)

You must have high enough acceptance rate and low cancellation fees.  

So I have not had this happen to me.  Does Uber contact you with this special privilege, or do I just start seeing them in the app?

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    RPaulson
    551 Driver
     1 year ago

    I got an email from Uber about this. Unlike Uber who just starts random experiments without notifying anyone, they actually seem to be notifying the drivers.  I have a few buddies who also received the privilege as well.

    That is correct that you must have at least 85% Acceptance Rate and below 5% Cancellation Rate.

    It seems to be for every ride.  It's wonderful.

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      CWalcutt75
      252 Driver
       1 year ago

      That is awesome.  Where are you from?

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        RPaulson
        551 Driver
         1 year ago

        New Jersey.  

        It's definitely not all drivers though.  I have a friend who has high enough acceptance rate and low enough cancellation, but he never got the invitation.  

        So it must be a slow roll out.  

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    LCarpenter
    220 Rider Driver
     1 year ago

    This actually makes sense, doesn't it?  As long as the driver is good about accepteing rides, there shouldn't be a problem about sharing this information.  If the driver is cherry picking the requests, the acceptance rate will naturally fall below the threshold.

    Genius.

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      DaimsLer
      256
       1 year ago

      yeah, it does make sense.

      and it is helpful to know the destination so you can plan your trips and the overall direction you are going  

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    KristenJanetKim
    316 Rider Driver
     1 year ago

    If you want rides where you see your destination and how much you will make before you accept, you need to drive for a kid rideshare company. Unfortunately it’s not for everyone. If you live in the San Francisco Bay Area, you have 3 companies, HopSkipDrive, Kango and Zūm. In the L.A. area, you have HopSkipDrive and Zūm. If you’re in Denver, HopSkipDrive just launched there. I don’t know about any other areas. You also have to have experience working with children, and most of the drivers are women, since many parents don’t want men picking up their kids. You also have to be fingerprinted. The greatest advantages of the kid rideshare companies are higher pay rates ($16 minimum for HopSkipDrive and Zūm, and $20 for Kango), and the peak periods are after school, when Uber and Lyft are typically slow. There are fewer evening rides and even fewer weekend rides. So I drive kids on weekdays and Uber/Lyft on weekends.

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      PattyMelt
      190 Driver
       6 months ago

       You don’t actually get to pick the race or gender of somebody you are hiring or contracting. That’s very illegal and unethical.

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    TonyAlmeida
    1134 Rider
     1 year ago

    This is a good idea.  Drivers were cherry picking anyways before, right?  The drivers can just accept the ride, see the destination, and then cancel the trip if it isn't a good one.  It wasted everyone's time.  Drivers knew they have a number of cancellations they are allowed to take (set forth by themselves).  So, just make it so they can see the destination, and let them decide which rides they will take a hit on their "Acceptance Rate."

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      SmittenKitten
      1988 Rider
       1 year ago

      Right.  They basically swapped the Cancellation Rates and Acceptance Rates on what gets impacted when the driver "cherry picks."

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    CWalcutt75
    252 Driver
     1 year ago

    Honor system!!!    And I love it!    I am not the type to cherry pick but this is nice knowing where I will be next. We are people with plans, you know. No more fumbling with trip preference and "on the way home" features.   Let us decide for ourselves. 

    We have all been there. At the end of a shift, or when you feel like making a few bucks because of a downtime, you want to go online but aren't sure you would end up on the other side of town. This solves that's and it'll make me work more for sure. 

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    AsStibelDude
    625 Driver
     1 year ago

    I got an email from Uber but it only spoke to the acceptance rate.  Nothing about cancellation fees.

    and I think it said the threshold is 80%.  Not 85.

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    Bigfrank
    426 Rider Driver Driver
     5 months ago

    this is why I don't drive in the extreme rush hour because I don't want to get screwed by some passenger that's going to get me stuck in traffic. this is one of the major reasons why there's a high turnover rate ride sharing apps

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    BrianTheScrewDriver
    434 Driver Driver
     1 year ago

    Lyft is already doing this for their Platinum Drivers. I believe all across the nation.

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    bBerman81
    268 Rider
     1 year ago

    I've never driven an Uber but there's a reason we need mechanism to stop drivers from cherry picking, right? It's even illegal for taxi drivers. 

    Here's an example, in Boston, drivers hate picking up passenger who are trying to go to East Boston across the harbor. It has traffic, long tunnel or bridge, and it is difficult to pick up another coming back. Not to mention tolls on the way back.  They despise it to the point they ask the passenger straight out.  Then passengers also know the game so they lie.

    If Uber drivers knew in advance you are going to East Boston, I have a feeling the residents there would have a difficulty in finding a ride. That didn't seem fair 

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      RedANT
      1069 Rider Driver
       1 year ago

      Just my opinion, but forcing a driver to take you somewhere that costs them money doesn't seem very fair either, does it?  A driver will eventually accept your request, it just may take a bit of patience and time. 

      Would you spend your afternoon driving someone to an undesireable location, paying for gas, losing money and not spending time with your family, and all for someone that most likely wouldn't even tip you for your time or efforts?  Yeah, neither would we. 

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      DFosterG11
      186
       1 year ago

      Yeah, I second that. This is a consumer business.  Please make sure you provide coverage for everyone. 

      These people shouldn't be dissed just because the drivers just wanna know. 

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        RedANT
        1069 Rider Driver
         1 year ago

        In that case, Uber should pay their drivers a fair wage so that this isn't an issue.  Passengers always complain about their bottom line, but dare not ever do anything to stop Ubers unethical practices.  Want awesome service?  Demand Uber pay their drivers to provide it.  (And not at the drivers expense)