For real? Is this really happening? Will Uber win again?
More patrons want to eat at home, and so food chains are renovating their spaces.
People are still eating restaurant food-- they're just not doing it at restaurants as much. Delivery apps from DoorDash Inc., Postmates Inc., GrubHub Inc. and UberEats have made ordering in easier, and have changed the way food chains think about their business. The number of food delivery app downloads is up 380 percent compared with three years ago, according to market-data firm App Annie, and research firm Cowen and Co. predicts that U.S. restaurant delivery sales will rise an average of 12 percent a year to $76 billion in the next four years.
At Firehouse, revenue has increased 7 percent this year, mainly from orders placed online and through delivery apps, Fox said. More than half of his sales are for food eaten elsewhere.
"The impact from delivery is the greatest shift we've seen yet," said Fox, who has been at Firehouse for 15 years. "We're investing in where the business is going, which is off site.” Since January, orders for pickup and delivery have made up 60 percent of Firehouse Subs' revenue.