RIDEGURU
The Top 6 Reasons Riders Tip their Drivers. Drivers, do you agree?
Posted 5 years, 9 months ago
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Posted By
Lilly Kenyon (lilly)
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Guru
Ride Guru
RideGuru market data & operations expert
Lilly has been involved with the taxi and rideshare industry for 6 years. Over the years Lilly has led the many operational aspects of growing TaxiFareFinder.com and building Ride.Guru. Through marketing efforts and rideshare data management, Lilly has developed relationships with various taxi and rideshare companies across the globe. Furthermore, Lilly leads the support team for both TaxiFareFinder and RideGuru and has years of experience answering the toughest rideshare and taxi questions!
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Comments
Candy and water ??? At these cheap rates ???? .keep your tip because it averages less than 10%.
Where are those 41% of people who always tip? In my experience, on Uber maybe 20% of the people tip. On Lyft, maybe 25%. With such a small sample size you are not going to get an accurate picture. My results are based off of over 5,000 rides.
41% "Always" tip, and 32% "Usually" tip?
LOL
Not even remotely close. More like 8% and 4%.
Tipping in the ride-hailing services is always a controversial topic. Many riders disagree with the concept of tipping as they think it is unfair with the ride-hailing policy of giving cheap rides as it makes the trips expensive. Moreover, the drivers of ride-hailing drivers make enough money of about $12 to $15 per hour which is more than the standard wage criteria; therefore it is better to tip someone deserving.
But still, many passengers give tips. I agree that the above six factors encourage riders to give tips. However, I am not sure about the statistics.
As a taxi business owner if you don't like this feature in your app, don't worry there are many app development companies like CabStartup which provides customizable software solutions.