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Uber launches PIN feature - A New Pickup Experience

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SmittenKitten
2096 Rider
 Posted 2 years, 11 months ago

How are people liking this.  Anyone from Portland?

Uber  is piloting a new PIN feature at the Portland International Airport that will give riders a one-time six-digit numeric code in an effort to speed up pickup times and reduce traffic congestion.

The PIN, or personal identification number, feature kicks off Monday at the Portland Airport, which can average around 400 Uber rides an hour at peak time. Lyft rolled out a similar feature at the Portland Airport on Monday. Lyft’s feature uses a four-digit code.

How it works

Once riders order their UberX, they make their way to the dedicated pickup zone. The app will briefly give riders information on how the PIN feature works. A six-digit personal identification number is then assigned to the rider, who is instructed to provide it to the first available driver.

Meanwhile, the driver, who has received a pickup opportunity at the airport, heads to the pickup location and will get in a queue, waiting for the next available rider. (Drivers will be allowed to accept or snooze if they’re busy. Four minutes is the snooze duration time.)

The rider PIN is given to the driver, who types the one-time numeric code into the app. The ride commences as normal, although Uber still recommends the rider go through the standard verification checks before setting off in the vehicle.

Lyft’s code system is essentially the same. Lyft riders will be directed to a line in a designated area where Lyft drivers will be waiting via in-app instructions. The Lyft rider requests a ride and is provided a four digit code. Once  passengers reaches the front of the line, they show the next driver their code. Drivers enter the code an…

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How are people liking this.  Anyone from Portland?

Uber  is piloting a new PIN feature at the Portland International Airport that will give riders a one-time six-digit numeric code in an effort to speed up pickup times and reduce traffic congestion.

The PIN, or personal identification number, feature kicks off Monday at the Portland Airport, which can average around 400 Uber rides an hour at peak time. Lyft rolled out a similar feature at the Portland Airport on Monday. Lyft’s feature uses a four-digit code.

How it works

Once riders order their UberX, they make their way to the dedicated pickup zone. The app will briefly give riders information on how the PIN feature works. A six-digit personal identification number is then assigned to the rider, who is instructed to provide it to the first available driver.

Meanwhile, the driver, who has received a pickup opportunity at the airport, heads to the pickup location and will get in a queue, waiting for the next available rider. (Drivers will be allowed to accept or snooze if they’re busy. Four minutes is the snooze duration time.)

The rider PIN is given to the driver, who types the one-time numeric code into the app. The ride commences as normal, although Uber still recommends the rider go through the standard verification checks before setting off in the vehicle.

Lyft’s code system is essentially the same. Lyft riders will be directed to a line in a designated area where Lyft drivers will be waiting via in-app instructions. The Lyft rider requests a ride and is provided a four digit code. Once  passengers reaches the front of the line, they show the next driver their code. Drivers enter the code and the two will be matched. At that point, the driver can see the rider’s destination and all other rider details, according to Lyft.

https://techcrunch.com/2019/05/13/uber-launches-pin-feature-to-cut-wait-times-at-airports-starting-in-portland/

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Comments

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    lilly
    1026 Rider Guru
     2 years ago

    Here is some more information on this new feature. It is currently only at Portland International Airport but Uber hopes to roll this out across the US soon.

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    Uberserge
    1296 Rider Driver
     2 years ago

    What they're doing reminds me of old taxis. After all what's U/L taxis with an app. That crap won't work at LAX, it's a disaster as it is. Another Fuber experiment.

    Show Hide  2 Replies
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      JakeGunther
      25
       2 years ago

      Good point. This is nothing more than creating a taxi queue.

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        Uberserge
        1296 Rider Driver
         2 years ago

        Whats uber and Lyft? Cab with an app