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What if a rider gets you Deactivated?

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ajresllc
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 Posted 10 months, 2 weeks ago

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    Kabe
    224 Driver
     10 months ago

    This is an example of why you have to have a dashcam that records the inside of the car.

    In a situation like this you simply respond to the deactivation by telling them you have a recording of the ride which shows that you did not exhibit intoxication and the pax did not mention it.

    While I have not experienced this type of issue with a pax i have been accused of taking cash for a ride. Merely offering the recording was sufficient to have Uber reverse their decision.

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      JudgeItoh
      174
       10 months ago

      WAIT WHAT? A passenger accused you of taking cash for a ride?  That is a serious accusation.  In fact, I am curious as to what the user was asking for with Uber.  "Give my money back because I already paid?"

      Why would anyone do that?  In fact, if you want a free ride, I feel like there are better ways to scam the system, like, "I never took a ride."   Someone took money from me seems way out there.

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    RedANT
    969 Rider Driver
     10 months ago

    I've been temporarily deactivated after being accused of "driving impaired."  Unfortunately Uber doesn't care and took several days to "investigate," which in my case cost me about $800.  (1 week Uber earnings)  Once reactivated I also demanded that my accuser be banned from the Uber platform for making false claims. False claims need to be dealt with severely, because for some people, it can mean teh difference between supporting their families and/or becoming homeless. 

    Unfortunately riders just don't care as long as they get a free ride out of it. 

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      StevenL-NYU
      112 Driver Driver
       10 months ago

      Does Uber tell you the reason when you get deactivated?  Are they specific enough to tell you which user/incident that caused the deactivation?

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      Bigfrank
      380 Driver Driver Rider
       10 months ago

      I would let some time pass and deactivate tthe J/O passenger s consciousness and then treat myself to a nice dinner.

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      StevenL-NYU
      112 Driver Driver
       10 months ago

      Deactivation is such a huge penalty because it automatically leads to lost wages. 

      Though, unlike when the car is in the shop, you can use other driver apps, huh. 

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    DDominico69
    159 Driver
     10 months ago

    What if?  You just deal with it. You complain and complain and complain to Uber and hope they'll respond because half the time they will ignore you. It's messed up because we are fighting for our livelihood, i.e. putting food on the table.