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Your Uber app will now automatically detect if you are in trouble.

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dancingdiary
39
 Posted 11 months, 2 weeks ago

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In the event of a crash, the Uber app will automatically send a notification to a rider’s phone to answer a series of questions. If they verify that there has been an accident, the rider will be prompted to call 911. Uber’s team of safety operators may also reach out to ensure the rider is safe when the feature is triggered.

The feature is also triggered if the vehicle stops for a prolonged or unusual period of time. Riders will receive a notification asking them if everything is alright, and based on their response, the app will present a series of options, including a call to 911.

https://www.theverge.com/2018/9/5/17823120/uber-rider-check-safety-crash-detector-dara-khosrowshahi

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    KUrlerPhi
    70
     11 months ago

    I have a feeling this can cause many false positives.

    "Oooh, I dropped my phone.  Great, now the cops are here."

    "Oooh, I asked the driver to stop so I can pick up a burrito, and now the fire fighters are spraying down my Uber driver."

    "Oooh, I had a missed call from Uber's emergency response team and now my driver is being arrested and cuffed."

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      bBerman81
      267 Rider
       11 months ago

      It says the app will prompt the user to call 911.  I don't think the police is automatically dispatched.

      That may avoid false positives, but then if the accident is big enough the rider is unconscious, then we are out of luck. 

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    bob
    170 Rider
     11 months ago

    This seems a little annoying to me, I bet there will be a lot of false positives.

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    RedANT
    1059 Rider Driver
     11 months ago

    More stupid "security enhancements" designed to make people think Uber cares. 

    Just curious, if someone is in an accident and needs emergency help, do you think it's a better idea to pull up the Uber app, answer some questions and see if they recommend calling for help, or do you do what normal adults do and simply call 911?  The way Uber advertises this, they act as if people would forget what number to call.

    Fix the things that aren't broke, and break the few things that once were ok.  It's the Uber way.

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      dancingdiary
      OP 39
       11 months ago

      Lol this comment make me think of this saying "Uber, making people dumb one app at a time". People are now going to be reliant on the Uber app to call for help instead of just calling for help. Uber doesn't need to be a middle man, they need to actually make their platform safe. SMH