RideGuru Newsroom

Was your Uber ride more expensive than you were anticipating? Upon further investigation of your receipt did you notice a charge titled "cleaning fee"? If so, your driver felt that you left their car in an unsatisfactory condition and as a result charged you with a cleaning fee.

According to Uber, "Riders are responsible for damage to the interior or exterior of a vehicle caused by incidents such as vomiting or food spills. Cleaning fees are assessed and charged according to the extent of damage." If your driver claims that you left a mess in their car, you’ll receive an …

The United States government shut down has been the longest in history, and has led to a funding cut of a quarter of the federal budget, leaving 800,000 employees without pay. What does the shut down mean for us as citizens? This shut down is causing many problems, including loss of government security, food safety concerns, and more. 

The government shut down is also impacting the initial public offering process for rideshare companies Uber and Lyft, which were both expected to be filed in the next coming months. The SEC is not processing or providing feedback to the filings that …

Riders love being able to schedule their Uber rides in advance but sometimes due to last minute conflicts, those same advanced schedulers are stuck searching for a way to cancel their Uber ride. Fortunately, Uber understands that life happens and has created an easy way to passengers to cancel their Uber ride when the need arises.

Follow the steps below to cancel your Uber reservation.

1. Open up the Uber app and tap the menu button in the upper left hand corner.

2. Tap "Your Trips" and select the "Upcoming" option.

3. Find the ride your wise to cancel or …

When Uber debuted their scheduled rides feature, riders were excited that they could schedule their favorite form of transport for those important meetings and strict airport departures. However, riders soon learned that Uber's scheduled rides are not guaranteed and that in some cases using a local car service might be the better option. Here are our thoughts on when not to use Uber or Lyft's scheduled rides feature.

1. If you live in the burbs.

If you live in a quiet residential area, a commuter ride away from your home city, we would recommend not using Uber's scheduled rides …

Looking for tips to increase your rideshare driving revenue?

We highly recommend checking out The Maximum Ridesharing Profits Course by our friend, Harry Campbell aka TheRideshareGuy. Maximum Ridesharing Profits is an online video course for rideshare drivers, that equips drivers with the knowledge to not only get on the road quickly but also to maximize their driving efforts to make the most money in the least amount of time possible.

The course layout is full of great topics that are divided up into two different sections. First, there is the “Standard Edition” which helps new drivers learn the basics …