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Viewing posts by Lilly Kenyon

Live in Florida? Now You Can Hail an Uber Through a Phone Call!

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 4 years, 9 months ago

call uber

Uber has just released a new, unique feature geared towards the baby boomers. Throughout the state of Florida, customers can now call a phone number to request a ride instead of hailing one through the app.

While the service was created and intended for older users of the popular ridesharing app, anyone can dial the new number to request a ride. Simply call 833-USE-UBER and you’ll be automatically connected with a human. The operator will ask for a few details, such as where you are located and where you would like to go, and then will confirm your trip and …

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Lyft Restructures and Lays Off 90 Workers

Posted by: Lilly Kenyon in Rideshare Knowledge 4 years, 9 months ago

Lyft Layoffs

Lyft has been struggling with one very important question: Can they make money? 

On Wednesday, January 29, 2020, Lyft announced it is in the process of a corporate restructuring, which means job cuts.

Lyft employs over 5,500 people throughout the company and their various departments. The layoff will affect 90 people in the marketing and enterprise sales departments. The marketing department is being restructured. They currently market on a city to city basis. The restructuring will see the creation of marketing teams dedicated to regions instead of individual cities. The enterprise departments are reorganizing and reevaluating which markets are their …

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Phoenix’s Sky Harbor Airport Has A New Rideshare Fee

Posted by: Lilly Kenyon in Driver Community , Rider Community , Rideshare Knowledge 4 years, 9 months ago

Uber Airport Fee

Recently Phoenix imposed a new fee for all Uber and Lyft rides to and from the Phoenix Sky Harbor International Airport. The council voted 7-2 for the fees to be placed on all rideshare services to and from the airport. Due to a technicality, there was a revote in December, which upheld the original vote’s decision of 7-2 in favor of imposing the fee. The two months between the original vote and the revote saw Uber and Lyft putting in a great deal of effort to lobby the city council to rethink their vote. Lyft even threatened to stop offering …

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How to Change your Registered Uber City (for drivers)

Posted by: Lilly Kenyon in Driver Community , Rideshare Knowledge 4 years, 10 months ago

Looking to drive for Uber in a new city? One great thing about being a rideshare driver is you can take your work with you when you move! Changing your registered city on the Uber app is relatively straight forward, simply follow these steps.

To change your city:

  1. Open your driver app.

  2. Navigate to Account > Help > Report an Issue > Account > Account Settings > I Want to Drive in a New City.



  3. When asked the question “What city or cities would you like to drive in?,” enter your new city.

  4. When asked the question “When would you …
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How to get your restaurant on the Uber Eats Platform

Posted by: Lilly Kenyon in Rideshare Knowledge 4 years, 10 months ago

How to get your restaurant on uber eats

While Uber may have started as a peer to peer transportation service, today in 2020, it has evolved into so much more. One particular vertical that has done extremely well for Uber is their UberEats program. While this was not the main focus of the business when Uber first started, it has grown to be valued at over $20 billion dollars.

Not only is Uber profiting from their UberEats initiative but the restaurants who partner with Uber through the app have found a new customer base and revenue stream. As more and more people turn to convenience over cost, restaurants …

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