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Viewing posts by Lilly Kenyon

What’s Happening With Uber in London?

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 5 years, 1 month ago

When Uber’s license to operate in London expired two years ago, as their renewal was denied by London’s TFL based on a lack of safety and governance compliance. While Uber was recently granted a provisional license in London for the next two months, the company was a bit disappointed as they were hoping to have a five year contract like the last time.

The long term license was denied because TFL wanted Uber to bring their operation standards higher to protect the safety of passengers, drivers’ rights, and the environment. Uber must ensure passenger safety by checking drivers’ documentation, having …

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How to Set Up Family Profiles in Your Uber Account

Posted by: Lilly Kenyon in Rideshare Knowledge 5 years, 1 month ago

Uber Family Profiles
Uber has several features flying under the radar. The Uber Family Profile is one of those features. This feature helps cut down on the hassle and allows you and up to four other family members to ride using the same payment method.

What is a family profile? 

A family profile allows people to share and ride under the same payment method. It also allows everyone on the family profile to track the person’s ride and see their estimated arrival time.

How do I set up an Uber Family Profile? 

Setting up a family profile is easy. Open the Uber app …

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How to Change your Phone Number in your Uber Account

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 5 years, 2 months ago

We get a number of frequently asked questions on our forum but one that has been popping up more than usual lately is "How do I change my phone number in my Uber app?". Since your Uber app is directly tied to your phone number, one would assume that this may be a tricky adjustment but in fact it is quite simple. Follow the steps below to tie your Uber account to a different phone number!

1. Tap on the three lines on the top left side of your Uber app to pull up the menu.

2. Select "Settings …

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The 10 U.S. Airports with the Highest Uber Pick-up Surcharge

Posted by: Lilly Kenyon in Rider Community , Rideshare Knowledge 5 years, 2 months ago

Uber Fees Orlando Airport

Taxi and rideshare pick up fees at airports are nothing new but some airports have taken these "fees" to the next level. Instead of a small $1- $2 fee, some airports have set up mandatory fees that are as much as a short Uber ride!

Take a look at the 10 most expensive airports for ordering your Uber ride below and how much extra it will cost you!

1. Orlando International Airport (MCO) - $5.80

2. Seattle-Tacoma International Airport (SEA-TAC) - $5

3. Chicago O'Hare International Airport (ORD) - $5

4. Chicago Midway International Airport (MDW) - $5

5. Detroit …

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California Senate Passes AB5

Posted by: Lilly Kenyon in Rideshare Knowledge 5 years, 2 months ago

What is AB5?

What is AB5? How will it impact Uber and Lyft?

Assembly Bill 5, better known as AB5, was passed by the California Lawmakers on Wednesday, September 11, which will have a huge impact on how rideshare platforms, like Lyft and Uber, operate. 

AB5 passed the California Senate on Tuesday, September 10 in a 29-11 vote. On Wednesday, the bill went to the State Assembly for the final vote, which was passed in a 61-16 vote. The bill will go to Governor Newsom’s desk for signing, which, if signed, will go into effect on January 1, 2020. 

The bill is a …

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