Have you had an Uber driver who you really enjoyed? Do you wish you could be paired with a certain driver whenever they are online? Luckily, Uber has heard our feedback and, in part due to Covid, they have released a “Favorite Driver” feature!
Uber’s Favorite Driver feature allows riders to select specific drivers whom they would like to be matched with when scheduling Uber rides for the future. Currently, Favorite Driver is only available for scheduled rides that are scheduled at least 30 minutes in advance.
To add drivers to your Favorite Driver list you can simply tap the “Favorite” button when you are on the rating page for your current Uber ride. You can also view your list of favorite drivers by tapping on “Settings” and navigating to the Favorite Drivers tab. Here you have the ability to remove any of your favorite drivers if you wish for them to no longer be on the list.
Currently “Favorite Driver” is only available in the following areas: Atlanta, Austin, Charlotte, Charleston, Chicago, Dallas, Denver, D.C., Fort-Myers/Naples, Houston, Las Vegas, Miami, Milwaukee, Nashville, New Jersey, New York City, New Orleans, Orlando, Philadelphia, Phoenix, and Seattle. Uber does hope to keep adding more cities in the future.
The Favorite Driver feature was added as a part of the Uber Reserve Rollout. “We built Uber Reserve to give riders and drivers added certainty,” Geoff Tam-Scott, Uber’s product manager, told Travel and Leisure, adding that by allowing people to request their favorite drivers, it “connects riders to a familiar face, we hope to offer additional peace of mind when folks need it most.”
Additionally, customers who book their trips using Uber Reserve, at least two hours in advance, will be given an additional 15 minutes of waiting time without being charged a fee. Further, if the driver doesn’t arrive on time, customers will receive $50 in Uber Cash!
Have you used Uber Reserve or Uber’s Favorite Driver yet? If not, make sure to remember to click on that “favorite” button the next time you are reviewing a driver you loved!