Seems like pretty basic stuff we all already know - Lyft allowed tipping before Uber, Lyft is generally the "nicer company", etc. Apparently this was all done as research for a book "Uberland". Has anyone read it?
A researcher rode more than 5,000 miles with Uber and Lyft and discovered the biggest differences between the two ride-hailing giants.
Posted 6 years, 1 month ago
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Bob Giles (bob)
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The infamous article, "MIT says Uber and Lyft sucks"
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I saw in the news that female Uber drivers make less than males?? What's up with that?
Comments
Sure he did this for research. Looks like a way to write off his personal Uber bills as business expense...
Now, now, let’s not judge the book by its cover.
Then again, if the most intriguing thing about this book is the fact he rode an Uber for 5000 miles, I can’t imagine the content to be that good.
The aithor is a she, the article is garbage, the book is very good.
I was thinking the same thing. The journalist who picked up this story couldn’t come up with anything interesting to say.
The most eye catching is the 5000 mile thing which was supposed to give him credibility. That is such a clock bait. Then we read it and it has nothing interesting
The author is a she, this was already stated multiple times.
The author is a she, it's a very goid book,,I recommend it. The article doesn't cover .01% of the book.
This article is so poor. After 5000 miles, these are the findings? And it admits I fo came from online forums.
And seriously, this is all anecdotal. No data
I’d be so pissed as an editor if my writer brought me this. There no way I’m signing that expense reimbursement request.
I call BS on Lyft treating drivers better. I also call BS about Uber riders being "higher class" or "stuck up". However Uber passengers are slightly different. More vocal, ask for more (change the music, can you make a stop, can you drop my friend off a few blocks away?)I tend to get more rides from Uber. Lyft pick ups are usually further than 12 min away. More shared then pool requests. More XL on Uber than Lyft. Lyft riders never say they dont know how to do something in the app. Uber riders always have trouble (I cant find where to add stop, I dont know how to schedule a trip). I guess you can say some Uber riders are more needy and definately expect more:)
I have read her book and in fact she was on our podcast with RSG it's a must-read by everybody about how algorithms are running the human race
Yeah? Are you saying this is a good book? (And a crappy article?)
The article doesn't come close to the why the book was written.
It's a great book, you'll enjoy it. Most articles in MSM these days are full of fluff, not factual or PR for others.
If you went back 2-3 years, I would definitely have said Lyft was the nicer company. They seemed to lend a caring ear to their drivers. At one time, you always met with a mentor (whom Lyft paid) and also have a driving test and car inspection when you signed up. That's how it was when I signed up even though I'd already been with Uber for a year. But now that has changed (at least in our market)
But today, honestly, they're both fighting for survival and profits and other than the reality that Lyft is generally less costly to the passenger (at least I've found that to be true in my market area), otherwise they're pretty much identical IMO.
I do believe you make a few more bucks driving for Uber, and you definitely have a much greater surge opportunity with Uber in my experience, although lately that seems to be much less. perhaps too many drivers, perhaps a change in the algorythm.
Not sure why Lyft is considered the "nicer" company. In my opinion, they both treat drivers pretty poorly. Lyft scammed me out of my sign up bonus too...
As you correctly stated, Lyft isn't the nicer company, they just had better PR since Uber is a total disaster.
Uber=Evil Empire
Lyft=Dysfunctional Little Sister