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Are passengers getting hurt by surge manipulation by the drivers?

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Uberserge
1300 Rider Driver
 Posted 5 years, 5 months ago

It's quite the opposite actually, Uber and Lyft are screwing the passenger a lot more than the driver.

https://therideshareguy.com/uber-drivers-manipulating-surge/

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    KaySHarvey
    101
     5 years ago

    I thought this  was a myth

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      Uberserge
      OP 1300 Rider Driver
       5 years ago

      It is just Uber and Lyft getting all bent out of shape and trying to give the drivers a black eye, make us look bad in the public eye. How they're ripping the pax off by flat rate surge and PPZ is so much worse but come back and read my article next week in the Rideguru Newsroom.

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    HuhnHuhn
    127 Rider
     5 years ago

    This isn’t new at all.  They’ve been claiming this trick for several years  at airports gmaybe before they implemented the digital queue). 

    The truth I found later was that there’re enough drivers that it didn't affect the surge (ie it just shortened the queue or made the wait time longer) or rogue drivers would defect by not going offline and snagging all the rides  

    They are able to trigger the "surge" pricing by simultaneously turning their apps off and on.

    https://www.businessinsider.com/uber-drivers-artificially-triggering-surge-prices-reports-abc7-2019-6

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      Uberserge
      OP 1300 Rider Driver
       5 years ago

      Of course it is not new but the MSM treated it like it is the plague. It has been going on since Uber & Lyft started. It used to be very effective when there were not enough drivers. In this day and age of over-saturated markets and algorithms, it is not possible. But that is not the point of the article, it is Uber getting upset, well the drivers wouldn't have to do any of that if they didn't cut the rates 8 times in the last five years to 60 cents a mile in most major cities.

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    B-girlAnderson11
    82
     5 years ago

    I am in the camp of people there’s no way a few drivers can manipulate or influence surge. In micro cases, sure but Uber should be able to squash it in the long run.

    Unless of course, the conspiracy theory states that Uber don’t necessarily mind it as they make more money this way. 

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      Uberserge
      OP 1300 Rider Driver
       5 years ago  (edited 5 years ago)

      Think of what a knock that is on uber's reliability boasts. If a few drivers can manipulate the platform that easily, what does that say about reliability? With the flat rate surge which is an oxymoron, they charge the pax 2x surge rate and pay the driver 3.50 bonus, what a crock. They'll burn in hell. Their algorithms won't allow it anyway or they're full of crap.


      https://therideshareguy.com/uber-drivers-manipulating-surge/

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        MattParry99
        78
         5 years ago

        Only if the riders find out - if it gets enough press. 

        Whoever these drivers are, they shouldn’t be advertising what they do. Pretty stupid if you ask me. 

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          Uberserge
          OP 1300 Rider Driver
           5 years ago

          Absolutely, they wanted their 15 minutes of fame I guess. I'm sure they're deactivated already. Walk on snow, don't leave any footsteps. The passengers getting ripped off never gets enough press, they all think the driver is swimming in money because of what they paid to Uber/Lyft, of course no tip.

          Please, take a look at the article I have written for RSG, I have screenshots of how Uber & Lyft are ripping the passenger off. 

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    BeMatt
    135 Rider
     5 years ago

    This doesn't make much sense to me?? Sure Uber and Lyft suck and they screw riders and drivers over but when drivers manipulate the surge in the end I am still paying more for a ride than I should have to - how is it that I am not getting hurt by that?

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      RedANT
      1072 Rider Driver
       5 years ago

      Drivers have little reason to try to manipulate surge.  If you're paying a $50 fare with a 2x surge, you're paying $100.  In LA the driver is making what, 60 cents per mile + 13 cents per minute and that "surge" adds maybe $6-8 to the total. 

      30 miles x 60 cents /mile = $18.  

      50 minutes x 13 cents =  $6.50

      Add $8 "flat surge" and the driver made approx $32.50 while Uber/Lyft made approx $67.50 

      On surge fares it's not uncommon for Uber and Lyft to walk with 50-65% of the total paid.  The driver's aren't your enemy.  The enemy is the rideshare company that shook you down for more money while cutting driver pay.   

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      Uberserge
      OP 1300 Rider Driver
       5 years ago

      Please, I urge you to read the article in the link attached. I'm the senior contributor for RSG (the Rideshare Guy, most well known blog in the country) and also will be writing about this subject for Rideguru newsroom next week since I'm collaborating with them on a weekly basis as well.

      Drivers can't manipulate the surge, UBER and Lyft algorithms won't allow it. The story was hot in the news, it's time for the truth to come out. Not the crap main stream media puts out as a PR campaign after getting fed by UBER and Lyft. Uber and Lyft charge you surge/prime time but keep it all to themselves. It's proven in the article.