They claimed to take 20% of gross at one point (Uber and Lyft). Then it went to 25%. However if you carefully read the trip charges of your trips you see that Uber/Lyft take certain monies before the 75-25 split. This is different fees and charges the riders pay, that the driver never sees. There have been many times where I have looked at the trip charges and the total the rider pays. Uber/Lyft sometimes end up with 50% of the money the rider pays. When you call Uber on it they don't have any real clear answer either (except love it or leave it).
Do you think this is fair? Especially as costly as it is to maintain a vehicle to the standards they expect. With rare exceptions most Uber/Lyft drivers make $3-$4 an hour (after all expenses). Knowing this, would it encourage you to tip more. What do you expect from a driver to give him a 5 star rating and at least a 20% tip on fares $10 or less and 15% on more than ten dollar rides? Thanks for your upvote.