RIDEGURU
Have you ever wondered the hyper inflation of Uber driver ratings? They are all at 4.7 or higher. and 4.5 is considered bad. This isn't a great way to identify bad drivers or to reward good drivers. Apparently, there is a reason.
"There’s a reason for this, and you wouldn’t be wrong if you guessed “guilt” for leaving a bad rating — but it’s more complicated than that. After all, people leave bad ratings for things all the time — look at Yelp, or Airbnb, or Amazon. Researchers found the difference in Uber’s case is that you’re not actually rating a product, you’re rating a person — and because of that, ratings on platforms like Uber are highly susceptible to inflation."
This dude says we should be rating them lower. I do get it. but no idea how we'd change that.
Comments
I hate pax like this, yes the star system is messed up but get over it and just give your 4 or 5 star.
Does this dude rate drivers super low claiming he is being fair? What a D-bag. Just for his cause.
wait, but who cares. We all just need to look at it as a hundred point system from 4.00 to 5.00. They give you two decimals, so use them. 4.71 means 71. 4.61 means 61.
Right, but it's more like 4.50 to 4.80. So, I guess a 30 point system. I see your point.
Then again, the granulairty to which the drivers can vote is lacking, right? They can only vote whole numbers. 1 to 100.
but that's fine. It's like having a Thumbs Up and Thumbs Down buttons. What's the big deal.
and some drivers will rate you 1 to 3 stars. So those would have big impacts. That actually gives more weight to the 30 point system you mention.
Suggestion: Make people rate it in decimal stars. Let the selections be a 10 point scale from 4.0 to 4.9. Problem solved.