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Uber Driver Ratings used to be 3.74. This douche says we need to bring them down.

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EjiEzeEze
321 Rider Driver
 Posted 2 years, 4 months ago

Have you ever wondered the hyper inflation of Uber driver ratings?  They are all at 4.7 or higher.  and 4.5 is considered bad.  This isn't a great way to identify bad drivers or to reward good drivers.  Apparently, there is a reason.

"There’s a reason for this, and you wouldn’t be wrong if you guessed “guilt” for leaving a bad rating — but it’s more complicated than that. After all, people leave bad ratings for things all the time — look at Yelp, or Airbnb, or Amazon. Researchers found the difference in Uber’s case is that you’re not actually rating a product, you’re rating a person — and because of that, ratings on platforms like Uber are highly susceptible to inflation."

This dude says we should be rating them lower.  I do get it.  but no idea how we'd change that.  

http://fortune.com/2018/04/05/uber-negative-ratings-stars/

Comments

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    breakingbread
    234 Rider Driver
     2 years ago

    I hate pax like this, yes the star system is messed up but get over it and just give your 4 or 5 star.

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    srider78
    92
     2 years ago

    Does this dude rate drivers super low claiming he is being fair?  What a D-bag. Just for his cause. 

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    Star4Shining
    63
     2 years ago

    wait, but who cares.  We all just need to look at it as a hundred point system from 4.00 to 5.00.  They give you two decimals, so use them.  4.71 means 71.  4.61 means 61.  

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      DimSumUng
      127
       2 years ago

      Right, but it's more like 4.50 to 4.80.  So, I guess a 30 point system.  I see your point.

      Then again, the granulairty to which the drivers can vote is lacking, right?  They can only vote whole numbers. 1 to 100.

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        Star4Shining
        63
         2 years ago

        but that's fine.  It's like having a Thumbs Up and Thumbs Down buttons.  What's the big deal.

        and some drivers will rate you 1 to 3 stars. So those would have big impacts.  That actually gives more weight to the 30 point system you mention.  

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    CaptainChampion
    128
     2 years ago

    Suggestion: Make people rate it in decimal stars.  Let the selections be a 10 point scale from 4.0 to 4.9. Problem solved.