Have you ever wondered the hyper inflation of Uber driver ratings? They are all at 4.7 or higher. and 4.5 is considered bad. This isn't a great way to identify bad drivers or to reward good drivers. Apparently, there is a reason.
"There’s a reason for this, and you wouldn’t be wrong if you guessed “guilt” for leaving a bad rating — but it’s more complicated than that. After all, people leave bad ratings for things all the time — look at Yelp, or Airbnb, or Amazon. Researchers found the difference in Uber’s case is that you’re not actually rating a product, you’re rating a person — and because of that, ratings on platforms like Uber are highly susceptible to inflation."
This dude says we should be rating them lower. I do get it. but no idea how we'd change that.